Posted by Mn12345
Going to cancel once I get hold of someone at Primus. I continually get locked out of my account I have sent numerous emails with no response. I guess I won't pay my bill so they have to call me.
Primus customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Primus.
20
Dec
18
Feb
Posted by Black Country man
having been without the use of my landline since Friday 14/02/2014 and not being able to contact any one at PRIMUS via my mobile only to be kept waiting for an extremely long period then to be cut off without any comment and to go via E/Mail is even worse they reply very quickly with a CURT pre typrd response saying that an engineer will contact you shortly , Five E/mails Five curt replies STILL NOTHING DONE ABOUT COMPLAINT is absolutely disgusting you have no customer service worth speaking of you deserve to loose all your business,
