Polk Audio customer service

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Customer Service

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Phone: 800-377-7655

  • How to reach a live person:
    • Press 1 for customer service and technical support
  • Hours of Operation:
    • Mon-Fri: 9am-5pm EST
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User Reviews

09
Mar

Posted by Anonymous


on 3/9/23 at 10:25AM

Worst customer service. Ordered some speakers, paid for overnight shipping. They never came and finally reached a call center, which is sub contractor of Polk. They took forever to find my order that never was shipped and don't know why. I asked to speak to someone from the company and they refused to give me a direct telephone number.

13
May

Posted by Kevin


on 5/13/21 at 2:41PM

This is the worst customer service department I have ever had the displeasure of trying to contact.
I have tried calling and every time I get hung up on after 10-15 seconds with NO actual customer service.
This is absolutely the worst customer service I have had, it's even worse than trying to contact customer service in another country.

16
Apr

Posted by Ricky


on 4/16/21 at 10:47AM

I like there products, the customer service is terrible. Trying to return somethings is outrageousIt

11
Dec

Posted by Anonymous


on 12/11/19 at 1:47PM

You're customer service has become the worst of any company that I have ever dealt with. I used to be very pleased with you're product and service no longer it's horrible. Terribly hard to speak with anyone. Tried to find numbers to get away from you're outsourced tech support not able. I would like to speak to someone in charge at the company headquarters!!!

21
Oct

Posted by thom


on 10/21/19 at 1:40PM

Really lousy customer service. Use to be great, but now they are terrible, and almost impossible to reach!

View all 7 Polk Audio customer service reviews »
Customer Service Ratings

Based on 144 votes.

2.8

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Polk Audio Manuals

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Polk Audio customer service news
Polk Audio Expands T Series Line of Loudspeakers

Vista, Calif. (Sept. 1, 2015) – Polk Audio, a celebrated high-performance audio brand with over 40 years of sound engineering and design expertise, today announces the launch of its newest T Series Loudspeakers—a collection of floor standing tower ...

Polk Audio Woodbourne

Extremely powerful audio performance with intense bass response, bright highs. Handsome design. Versatile connectivity. Can be used for home theater set-ups as well as music. Cons High-mids and highs are very sculpted. Quite expensive. Bluetooth ...

Polk Audio, rilancio sul mercato italiano: arrivano diffusori per tutte le esigenze - DDay.it

Il marchio USA cambia distributore italiano e si rilancia con un gamma completa di diffusori stereo, home theater e bluetooth. Tra le caratteristiche salienti il rapporto qualità/prezzo molto interessante e le nuove soundbar configurabili fino al 5.1 ...

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