Big Fish Games customer service

Big Fish Games is a video game developer whose games are designed for a mass audience. Big Fish Games is ideally suited for mobile platforms such as phones and tablets. Big Fish Games offers customer service by web site support sections and mailing address.

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Customer Service

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Phone: 206-213-5753

  • How to reach a live person:
    • Just press 0 when recording begins
  • Hours of Operation:
    • Mon-Fri: 9am-5:30pm PT
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
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User Reviews

08
Mar

Posted by Dentonitellya


on 3/8/24 at 8:00AM

Wow unfrickenbelieveable. That anyone would get a helpful person. I have yet to find anyone with better than a first grade IQ. Even then, the only training they get is to talk in circles and blame it on your phone or computer. But honestly at the end of the day, who is the dumb ash? Spending real money to play casino games with fake money and then getting ripped off by the casino. And then getting mad because you can't get help.. yea...

29
May

Posted by Anonymous


on 5/29/18 at 8:34AM

I am being charged for two games I did not order. I would very much appreciate these two charges reversed and any further charges stoped. I bought one game and that is all I wanted.
Please make these adjustments and confirm that this has taken place.
thank you

21
May

Posted by Anonymous


on 5/21/18 at 8:03PM

I allowed my child to purchase a game, not realizing it was a monthly subscription, being charged a second time we cancelled. Can't believe we are still being charged!! We cancelled on line to the subscription!!! we no longer have the game, and are constantly billed!!! I am canceling my card!! I nor my children will ever purchase from BIG FISH GAMES again!! They don't even have a contact customer service phone number!😠😒

12
Apr

Posted by Anonymous


on 4/12/18 at 12:44PM

I purchased Aacation Adventures: Park Ranger 7 on April 9th with BF Credit. I have the order confirmation for order #283474459. However the machine shows that the trial is over and wants me to buy AGAIN. I can't play this game because of this. PLEASE fix this so I can play this game.

09
Feb

Posted by Don't think I have one.


on 2/9/18 at 3:11PM

Why can't I phone you. It's difficult and time-consuming to get any thing done this way. I type with one finger and and I spell worse then I type. I have been a member of bigfoot sence 2000 and I love your games but dealing with your company when I have a problem is difficult and very frustrating. And if it is for me it probably is for other seniors. Thank you kindly for taking time to read this and thank you again if you can do something abou this problem.

View all 811 Big Fish Games customer service reviews »
Customer Service Ratings

Based on 182 votes.

2.3

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Corporate Office

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Customer Service Scoreboard

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Big Fish Games customer service news
Big Fish Games Appoints David Stephenson as CFO

Big Fish's websites, games, and customer service are available in ten languages -- Danish, Dutch, English, German, French, Italian, Japanese, Portuguese, Spanish and Swedish -- and its games are sold in more than 150 countries. ...

Churchill Downs is selling Big Fish Games - its mobile gaming company - for nearly $1 billion

LOUISVILLE, Ky. (AP) — Churchill Downs Inc. has agreed to a $990 million deal to sell its mobile gaming subsidiary, Big Fish Games Inc. The company said in a news release Wednesday that its board of directors approved the sale to Aristocrat ...

Big Fish Games(R) Launches Third Episode in Mystery Case Files Ravenhearst ...

Big Fish's websites, games, and customer service are available in ten languages -- Danish, Dutch, English, German, French, Italian, Japanese, Brazilian Portuguese, Spanish and Swedish -- and its games are sold in more than 150 countries. ...

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