Pandora customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Pandora.

Posted by Anonymous


This is f---ing ridiculous; how do you operate a business with no one to speak to?

Posted by Judy


I called support they asked for cc info said they will reinburse the $1.00 fee/ then reinburse me. then a screen came on saying pay $39.99 I exited out of the screen. Now I am very concerned what will happen here. They have my banking info. Who do and how do I contact please.

Posted by Anonymous


I purchased a necklace December 4 and I been tracking in and it's been in hodgkins Il since the 6th it's now the 18 and I've haven't received an email or my package I'm very disappointed!

Posted by Meme


Very disappointed that my on line order had no gift wrap or bags , do we not get the extra customer service that I love about pandora if we shop on line

Posted by Metal artists


Why must I have to login every time to listen to the music I never had to do that before it's a real inconvenience I'll start listening to other music programs if this persist, I've been listening to Pandora for years without having to deal with this I hope this can be remedied

Posted by Rachelle


My name is Rochelle I'm having a problem with my phone they're saying there's a doesn't there's a difficulty with my account and there's a error code 3005 I reached out to them via email and there's no support been given to me and no email has been sent to me then they send me to his people called just answered and charged my credit card at Dollar and still does not answer I need a response to know what's going on can someone please give me a call back within the email me at Watts Rachelle at ymail.com

Posted by Linda


My very first time Pandora's store ..excited had to buy something bought beautiful necklace. After about two months the necklace tarnish it was supposed to be silver with crystals ..was gaven such a Runabou, were so committed not to give me another one.finally I asked for a manager she said I'll do this one time I thought there was a warranty for a year on your jewelry on defects. I return today 14th one of the stones looks dark the excuse was SORRY we're having a sale and today is last day not allowed to do cleanings come back tomorrow I will be returning that necklace to be fixed and I hope they give me another one if it's not fixable very frustrated with your store and employees
looks like they hated being there not very friendly. I don't like to take the time to complain I am over 50 and and have been in retail for over 30 years.Hate to see your store fail, (you have very nice jewelry) do to making your customers feel inconvenient.A Disappointed customer.

Posted by Anonymous


I need to update my payment information. You do not make that easy or even possible to do. How can I reach someone that can help me? This is ridiculous. You provide a telephone number with no one to answer the phone.

How do people change their payment info when their card has expired and they have a new number like me?

Posted by Anonymous


t accidentally opened pandora with my phone and it automatically bought your subscription thanks for ripping me off snakes!

Posted by Juanita ellefson


Out pandora plays one song and then cuts off. We need this fixed because it's our work account

Posted by Michael Ferris


What customer service?
I have a really basic question, regarding whether or not Pandora has sold me two premium service accounts, when I clearly only need one. I keep getting steered to HelpOwl, which then informs me that I should be dealing with Pandora directly, which then steers me back to... you get the idea.
Is there any means of just getting information on my account from Pandora directly?

Posted by Lisa


I am not able to get onto Pandora on my phone however I can on my computer. What's up with that I am paying and I cannot use it where I usually use it is in the car so I need it on my phone otherwise I'm going to cancel my account. I like Pandora and I use it every day but in the car only please help with any advice I have reset my password at least for five times and that does not seem to work. What happened to Pandora that I used to know thank you Lisa

Posted by BFKR


I noticed that I am being charged for Pandora.... I didn't order it .
I listen to th free version so please remove this charge and return my $12.99.
Thank you

Posted by Gregory Gary


I have an account on my phone and I wish to play it on my tablet with the commercials too, what do I do?

Posted by Anonymous


Do not understand why I am getting the following message after being subscribed to Pandora for many years: The SSL Certificate for this account is invalid. And, "unable to register with Pandora."H

Posted by Samsung 65� curved TV


I don't listen to Pandora anymore because it won't play over my TV that's connected to my home theater setup. It plays over my iPod and phone but the sound quality is bad Please fix my hook up. Gail Schill Emmons. 5/24/2018

Posted by Anonymous


Please cancel my account please !

Posted by Mlwebb


I 've been trying to unsubscribe for two months.been over drawing my bank and costing me lots of money.please cancel my subscription.

Posted by sruzgis


Pandora will not play on my WD TV Live Plus. I have been a loyal Pandora subscriber since the beginning. I really like Pandora Radio. But it no longer works in my multimedia system. Has there been a change in the streaming format? Error message from WD TV LIve plus states the format is not supported. This is concerning because I have been listening to Pandora radio on the device for more than a few years without problems. This is not a change within my device.

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