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My very first time Pandora's store ..excited had to buy something bought beautiful necklace. After about two months the necklace tarnish it was supposed to be silver with crystals ..was gaven such a Runabou, were so committed not to give me another one.finally I asked for a manager she said I'll do this one time I thought there was a warranty for a year on your jewelry on defects. I return today 14th one of the stones looks dark the excuse was SORRY we're having a sale and today is last day not allowed to do cleanings come back tomorrow I will be returning that necklace to be fixed and I hope they give me another one if it's not fixable very frustrated with your store and employees
looks like they hated being there not very friendly. I don't like to take the time to complain I am over 50 and and have been in retail for over 30 years.Hate to see your store fail, (you have very nice jewelry) do to making your customers feel inconvenient.A Disappointed customer.


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