Oracle customer service news

Find the latest Oracle news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Oracle Financial Services Software Reports Q2 Fiscal Year 2019 Net Income of Rs. 352 Crore


Oracle Financial Services Software Limited (Reuters: ORCL.BO and ORCL.NS), a majority owned subsidiary of Oracle, today announced results for the quarter ended September 30, 2018. Net income for the quarter was Rs. 352 Crore, up 3% compared to the ...

Suneratech Named as Most Innovative Cloud Managed Services Provider Partner of Oracle


Sunera Technologies Inc. which includes Sunera Technologies Pvt. Ltd, together known as 'Suneratech', with Headquarters in Chicago, USA, and has offices in India, Canada, Australia with now close to 1,000 employees serve a broad range of industries of ...

Oracle Unveils Business-Ready Blockchain Applications


Oracle Blockchain Applications is designed to enhance traceability and transparency throughout the value chain. Twitter · Facebook · LinkedIn · Google+. Image courtesy of Oracle. Image courtesy of Oracle. By SCMR Staff · October 23, 2018.

Oracle Recognized as a Leader in the 2018 Magic Quadrant for Supply Chain Planning System of Record


Supply Chain Planning practices are now critical for ensuring high Customer Service levels at the lowest possible cost, in a business climate characterized by increased demand volatility and supply chain complexity. According to the Gartner Magic ...

Oracle Answers the Call to Help Cities Improve Citizen Services


Cities across the USA have selected Oracle Service Cloud to rethink traditional 311 services and provide the best possible citizen experience. With Oracle Service Cloud, cities including The City of San Jose, The City of ... With Oracle Service Cloud ...

Alshaya Partners with Oracle Cloud to Accelerate Growth and Expansion


Alshaya's digital transformation will empower its associates by introducing retail best practices to create a more responsive and personalized Customer Service experience across its portfolio of recognized global brands. Oracle Logo (PRNewsfoto/Oracle).

Oracle Introduces Helidon - A Lightweight Java Microservices Framework


... specifications become visible we will participate in their development and support them in Helidon. Also, we plan to add Oracle Cloud Integration features to Helidon, HTTP client support, a project starter web app, and constantly improving our ...

Global Customer Experience Management Market 2018 – Adobe Systems, Oracle, IBM, Avaya, Nice Systems, Nokia ...


In 2017, the call center segment is estimated to account for the largest share in the market. call centers play a vital role in the customer experience management, whereby requests for products and services are made, and the acquired data is then ...

Terms of Services


“Email support” means the ability to make requests for technical support assistance by email at any time (with reasonable efforts by Oracle Tribune to respond within one business day) concerning the use of the VIP Services. “Priority” means that ...

Terms of Service


“Email support” means the ability to make requests for technical support assistance by email at any time (with reasonable efforts by Kentucky Oracle to respond within one business day) concerning the use of the VIP Services. “Priority” means that ...

Oracle Retail Reveals Findings From Its Topography of Retail Study


The New Topography of Retail research was conducted in 2018 with over 15,500 consumers across five key regions: Europe (France, Germany, Italy, Spain, Sweden and UK), North America (Canada and USA), LATAM (Brazil, Chile and Mexico), Middle East (Saudi ...

Supreme Court To Tackle Oracle, Rimini Copyright Costs Fight


Law360 (September 27, 2018, 10:11 AM EDT) -- The U.S. Supreme Court on Thursday agreed to hear a long-running case pitting Oracle against a third-party technical support company called Rimini Street Inc., allowing the court to resolve a circuit split ...

Oracle Financial Services Software Ltd calls for ESOP committee meeting on Sep 25, 2018


A meeting of ESOP Allotment Committee of Oracle Financial Services Software Ltd will be held on Tuesday, September 25, 2018 to consider allotment of shares to the eligible employees who have chosen to exercise their options under prevailing Employees ...

Detroit sh*t shifter's operating costs waste away with Oracle's cloud


"DWSD has reinvested capital dollars, otherwise spent on traditional IT hardware and software, on tools to improve Customer Service," it said. The DWSD is now reliant upon: Oracle Database Exadata Cloud Service; Oracle Cloud Infrastructure; Oracle ...

Google to take Java API case against Oracle to the Supreme Court


The eight-year battle between Google and Oracle over Java API intellectual property is heading to the US Supreme Court after a federal appeals court refused to re-run the case. The US Federal Circuit Court of Appeals yesterday rebuffed Google's request ...

ORCL NOTICE ALERT: Rosen Law Firm Reminds Oracle Corporation Investors of Important Deadline in Class Action ...


... (2) decreasing customer support for certain Oracle on-premises or hardware systems, in an effort to drive customers away from such systems and into cloud-based systems; and (3) strong-arming customers by threatening to raise the cost of legacy ...

Rimini Street slapped with ban in Oracle copyright dispute


It began when Oracle filed a lawsuit in the US District Court in Nevada claiming Rimini had engaged in "massive theft" of its software and support materials, via illegal access to Big Red's technical support websites. It alleged that the firm had ...

Oracle releases patch for 'critical' database vulnerability


Oracle has issued a security alert over a critical vulnerability that affects versions of its enterprise database. The vulnerability, labelled CVE-2018-3110, affects Oracle Database versions 11.2.0.4, 12.1.0.2 and 12.2.0.1 running on Windows, Unix and ...

Oracle Wins Injunction Against Rimini Street In Long-Running Feud


The Las Vegas-based company built its business by infringing on Oracle's intellectual property, a federal judge ruled. Rimini said it halted all improper practices years ago, and will appeal the latest decision. By Joseph Tsidulko August 15, 2018, 07 ...

Oracle open sources Graphpipe to standardize machine learning model deployment


Oracle, a company not exactly known for having the best relationship with the open source community, is releasing a new open source tool today called Graphpipe, which is designed to simplify and standardize the deployment of machine learning models.

Oracle Lodges Formal Protest Over Pentagon Cloud Contract


Just weeks into the bidding process, Oracle officially challenges the decision for a winner-take-all award for the multi-billion-dollar JEDI cloud transformation initiative. By Joseph Tsidulko August 08, 2018, 07:03 PM EDT. Oracle has long been ...

Maye Musk to Be Honored at Fashion Group International's Night of Stars


FGI'S NEW LAUNCH: As the mother of SpaceX and Tesla founder Elon Musk, Maye Musk would appear to be laser made for the Fashion Group International's Night of Stars. But the Cover Girl model will be honored at this year's gala with the Fashion Oracle ...

Amazon Will Extricate Itself From Oracle Tech By 2020: Report


The e-commerce giant has been warring with the database vendor for years as the two companies engage in a heated battle in the cloud. By Joseph Tsidulko August 01, 2018, 05:22 PM EDT. Amazon is poised to shed the final remnants of Oracle database ...

Feds Warn Cybercriminals Are Targeting SAP, Oracle ERP Applications


A report from Digital Shadows and Onapsis found that there's been a 100 percent increase in the number of publicly-available exploits for SAP and Oracle ERP applications over the last three years. By Michael Novinson July 25, 2018, 12:30 PM EDT. The U ...

Oracle Retail Breaks Down Inventory Barriers with Cloud Service


By streamlining inventory management at the store, the Oracle Retail solution helps retailers to improve Customer Service and drive increased profitability. Mobile, Intuitive User Interface Reduces Training for Store Associates. Oracle Retail Store ...

Oracle Streamlines Corporate Bank Account Management


Oracle Financial Services recently announced the launch of a platform designed for corporate banking customers that are in need of consolidated, streamlined views of their global banking operations. The company announced Tuesday (July 24) that its ...

Global Software as a Service (SaaS) Market Analysis: Key Players- Oracle Corp., Salesforce.com Inc., and ADP Inc ...


The rising trend of e-commerce, rapid infrastructural development, and increasing customer support services are expected to enhance the usage of SaaS solutions in varied areas. During the future years, human capital management (HCM) is expected to ...

Customer experience is about to hit a wall, says Oracle


Meaning that they have put in nice websites, they put in [support] numbers, they're monitoring social media, they've got a nice little web chat function for their Customer Service representatives,” an Oracle spokesperson told Which-50. “That's great ...

Oracle's Blockchain Service Goes Live


Oracle's new blockchain service for the enterprise is now live, reports in Fortune said Monday (July 16). The enterprise technology conglomerate has released its solution for businesses that provides them with software and infrastructure to set up ...

Oracle Blockchain Opens for Business


Oracle's blockchain platform is hitting the market on Monday. The service provides software and server infrastructure for customers to set up and manage networks of distributed ledgers, the tech at the heart of cryptocurrencies. Companies can use these ...

Oracle Says New Blockchain Platform Can Bring In More Profits For Channel Partners


'Oracle has kind of led the way in this by offering end users or integrators the opportunity to build their own blockchain model and bill it out on either a permanent or transaction basis. That is the innovative part of their offering,' says Mike ...

Nadler Financial Group Stake in Oracle (ORCL) Has Trimmed as Stock Value Declined; Bnp Paribas Investment ...


Cibc Natl Bank Usa accumulated 43,095 shares. Beach Investment Counsel Pa accumulated 0.03% or 6,700 shares. 236,439 were reported by Jones Companies Lllp. Causeway Management Ltd Liability Corp owns 5.18 million shares. State Of Wisconsin ...

Oracle unveils Bristol accelerator contenders


LettUs Grow is a completely different kind of technology, helping vertical farms implement irrigation and control technologies, while We Build Bots' IntelAgent has been designed for contact centre agents, offering a collaboration-led Customer Service ...

DLT Solutions Scores Deal To Sell Oracle Goods To US Navy, Marine Corps


The contract is the Navy's mandated source of supply when it needs to purchase Oracle software licenses, maintenance and technical support services, including those products procured by government purchase cards. As such, DLT will continue to supply ...

Oracle Launches Subscription Java SE Service


"The Java SE Subscription offering adds to all of that by offering a commercial license for Java SE combined with technical support and access to updates on legacy versions so you can upgrade to later releases on your own schedule. It also buys time ...

Oracle chooses Brussels for European fintech innovation programme


Is poor Customer Service costing your business? In today's world customer experience is under the microscope having ... Women in IT Awards USA winner: Margaret Dawson, Red Hat. 9 August 2018 / Margaret has led teams at companies ranging from ...

New Details Emerge Regarding Oracle's Layoff of Java Mission Control Team


Following our story last week that Oracle was laying off most of the Java Mission Control Team after open-sourcing the product, a former Oracle employee provided us with some additional information regarding the turn of events. Even though the Mission ...

Oracle Maps the Health of the Internet


Oracle is to launch a free map of the global health of the Internet, to help enterprises that rely on cloud applications plan infrastructure deployment and troubleshoot problems. The Oracle Internet Intelligence map provides users "with a simple ...

Oracle Lays off Java Mission Control Team after Open Sourcing Product


The Java Mission Control suite of tools, also known as JMC, was open sourced by Oracle on May 3rd with much applause and excitement from the Java development community. The excitement was replaced with unease as sources reported that the entire ...

Oracle Looks To Cut Cloud Migration Costs


Redwood Shores, Calif. – Oracle CTO and Chairman Larry Ellison today unveiled the world's first automated enterprise cloud application upgrade product that will enable Oracle customers to reduce the time and cost of cloud migration by up to 30 percent.

Watch: Carlos Santana Rocks Oracle Arena With National Anthem


Rock legend Carlos Santana rocked Oracle Arena on Sunday, performing the national anthem on his electric guitar before the Warriors 122–103 win in Game 2 of the NBA Finals. Santana performed with his wife, Cindy Blackman, who played the drums.

Organizations worldwide turn to Oracle Cloud to fuel their modernization efforts


To further empower business users, Oracle has embedded AI capabilities across Oracle Cloud Applications for finance, human resources, supply chain, manufacturing, commerce, Customer Service, marketing and sales professionals. Additional recent ...

Report: Game 1 of the NBA Finals Is Not Sold Out


Game 1 of the NBA Finals is reportedly not sold out, according to ESPN's Darren Rovell. The Warriors still had hundereds of seats left to sell just 15 minutes before tip-off. Almost 300 upper level seats and 100 lower level seats were still up for grabs.

TechBytes with Jeri Kelley, Sr. Product Strategist, Oracle Commerce Cloud


Anyone at a B2B organization whose role focuses on driving revenue such as sales leaders, e-commerce and marketing executives, and Customer Service professionals should read this report. B2B businesses have made great strides over the years when it ...

Are Oracle's Aggressive Sales Tactics Backfiring?


Oracle's aggressive sales tactics are turning off customers, setting a roadblock in the company's race to catch up with Amazon Web Services in the cloud, according to a report on The Information. Oracle Corp. (Nasdaq: ORCL) is threatening customers of ...

Oracle, Lithium, and Zendesk Partner with Smooch to Fix Digital Customer Experience


Omnichannel messaging platform lets CX platforms circumvent B2C “messaging wars”. MONTREAL, April 19, 2018 – Oracle, Lithium and Zendesk are among the global software providers that rely on Smooch (smooch.io) to help transform the digital customer ...

Oracle Has Its Eyes On Machine Learning, Big Data With Latest Acquisition


DataScience.com has built a platform empowering data scientists to more easily collaborate and push their work into production. The technology could attract more data scientists to develop AI and analytic tools on Oracle Cloud. By Joseph Tsidulko May ...

Oracle Buys DataScience.com


REDWOOD SHORES, Calif. -- Oracle today announced that it has signed an agreement to acquire DataScience.com, whose platform centralizes data science tools, projects and infrastructure in a fully-governed workspace. Data science teams use the ...

Oracle vs Google, Tesla Decisions, Gap Gaffe: CEO Daily for May 15, 2018


Good morning. Our Fortune 500 CEO poll is out later this week, but I'm offering some early tidbits to CEO Daily readers. This morning: which Fortune 500 CEOs are most admired by their peers? We asked that question, and got 52 answers. Two names stood ...

Oracle claims positive traction for autonomous database in ASEAN


Oracle claims its cloud-based autonomous database service has seen “fairly rapid take-up” in Southeast Asia, signalling its early success in carving a bigger slice of the platform-as-a-service (PaaS) market. Download this free guide ...

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