Nintendo customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Nintendo.

Dec

Posted by Anonymous

on 12/9/12 at 6:16PM

Great customer service, got insight away, and answers right away.

Oct

Posted by Tiaradw

on 10/9/12 at 1:07PM

My call got answered in under a minute and My Wii was back connected to my internet in under 20mins so I'm as happy as can be.

Aug

Posted by Auti

on 8/17/12 at 2:32PM

WOW! What excellent customer service!! I was only on hold less than a minute and was able to talk to someone that I could actually understand. Thank you for that. If other companies did this it would make my world a lot happier.

Aug

Posted by bigdeal

on 8/6/12 at 6:03AM

I recently experience one of the quickest. for better word outstanding service. the tech was knowledgeable ,pleasant and very understanding. walked me right through my issuies. A+

Jul

Posted by repeatplayer

on 7/21/12 at 2:30PM

The customer service representative was so very helpful! She fixed the WII in a matter of seconds. She knew exactly what the problem was. The WII would not start and no power was going to it. Just a single step and we were working again!

Jun

Posted by Anonymous

on 6/24/12 at 9:45AM

It dint work for me!!!

Jun

Posted by Onisi

on 6/21/12 at 12:50PM

My call was answered fairly quickly, when I did have to wait, the hold music was Zelda! LOVED IT!

Jun

Posted by wiiplaya14

on 6/8/12 at 4:01PM

perfect customer survive friendly, hold was only about 2 minutes and gave me the exactly the help i needed.

Jan

Posted by Anonymous

on 1/29/12 at 3:15PM

My call was directed to someone right away and the customer service was excellent, He (James) was very helpful and knew what he was talking about. I got all my problems sorted out very fast

Dec

Posted by stacylve

on 12/31/11 at 11:09AM

Kayce was a total douch very immature, and very inexperienced. This is one of the worse customer service for Nintendo 3ds

Dec

Posted by Anonymous

on 12/28/11 at 9:31AM

The customer rep was very friendly, knowledgeable, and extremely helpful.

Nov

Posted by MusicGirl1

on 11/18/11 at 7:04PM

The man on the other end (Jeff) was very kind, helped us out in getting our Wii to start working again. He didn't mind when I had to turn the phone over to my dad (I'm not a technical person) and explained it step by step. All in all, wonderful service.

Oct

Posted by Anonymous

on 10/23/11 at 3:45PM

Very friendly man helped us sync our balance board. Wait (on Sunday night) was not bad, either. Successful call.

Aug

Posted by Anonymous

on 8/27/11 at 9:46AM

The YOUNG LADY was very very very professional and very very very helpful Nintendo need more employees like her She will know who I am she just help this grandmother May GOD continue to bless her

Jul

Posted by Anonymous

on 7/22/11 at 11:14AM

Awesome experience! Wii would not come on, called the number it took me through steps and solved the problem ( wii remote charger tripping console). Thanks.

Jun

Posted by Anonymous

on 6/1/11 at 6:06PM

EXCELLENT customer service!! Corrected my issue immediately!

Dec

Posted by whaahh taaahhh

on 12/9/10 at 3:23PM

ok so my best bet would be to take the game back because it should still be under warranty i had the same problem with the crappy tech support so i tried spending $4 to get it resurfaced, worked for like 20 mins, then took a dump again, and i took the game back got a different one of same game, works perfectly i have gotten over 5 hours of gameplay off it and have beat the game a few times, so my best option: return the game and exchange it for a new one of the same thing, if still no results, then just get a different game and no stress over mario =]

Oct

Posted by Hugo Uribe

on 10/6/10 at 11:03AM

I bougth wii console & Game

I have problems with the disk the console cant read it but I have more disk and the console work well

I send the console & game to the technical support ( Tec data) and they spend more than 35 days to fix it

When I test the Game the fail was the same I call to them and I recive a extremely rude service by ( irma Lopez ) the call center assistance and she told me layer

I splain that I have the same problems with my game and she told me that is was fix it ..

I asked to her to talk with her Boss Wilberto Canales and told me the same the problem is your disk

the game has only 1 hrs to use and has finger print I lean with coton clotes ,

but they said your disk was scratched
I told him I going to call to WII USA

He told if you want I going to pick it again the console and game ( other 35 days no thanks )

I they send to me with the tech , support and the same convesation ..

Please I bougth a Super Mario Bross Game
I respect the Nintendo and wii but the service that i recived was Extremely Rude .

Thanks for you help

Dec

Posted by DBZee

on 12/13/09 at 1:29PM

This was such great help..thx for the info..shipping out wii..tomorrow.

Viewing Nintendo customer service reviews 26 - 44 out of 44

« Previous

Nintendo customer service reviews

Dec

Posted by Anonymous

Oct

Posted by Tiaradw

Aug

Posted by Auti

Aug

Posted by bigdeal

Jul

Posted by repeatplayer

Jun

Posted by Anonymous

Jun

Posted by Onisi

Jun

Posted by wiiplaya14

Jan

Posted by Anonymous

Dec

Posted by stacylve

Dec

Posted by Anonymous

Nov

Posted by MusicGirl1

Oct

Posted by Anonymous

Aug

Posted by Anonymous

Jul

Posted by Anonymous

Jun

Posted by Anonymous

Dec

Posted by whaahh taaahhh

Oct

Posted by Hugo Uribe

Dec

Posted by DBZee

While You're Here...