Posted by Anonymous
I bought a Barbie bag but it is torn with in 3 months i want replacement please do it as soon as possible...
Mattel customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Mattel.
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Jul
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Nov
Posted by Anonymous
Hello my name is Carol Colwell and I tried to find a email address to email you at but could not. I work for a company that sells your Barbie dolls I just wondering why you didn't make a Barbie doll for little girls that are suffering from cancer she could be dressed in pink with no hair and maybe even make her a couple of wigs the proceeds could go to cancer research something to think about if you want to email me it's thank you and have a blessed day. Carol Colwell
11
Sep
Posted by Very Upset Mother
I think it is crazy that you have to pay an expert to try to get an answer on a product that doesn't work. We have a Barbie doll'd up nail product that will not work correctly which has been purchased for 2 year. It is also crazy that you pay that kind of money for a product & then want a customer to pay to get a answer. If this is the support you get from your customer service, we will not or recommend anymore products from your company again.
