Read the reviews below to see the experience other people have had when dealing with customer service from Magic Chef.
I bought Magic Chef Countertop Ice Maker as a gift for assisted living residents and the ice basket and scoop weren't in the box it states in manual if missing parts contact customer service but can't get thru to anyone and one time I did they put me on hold and it disconnected I even looked online to see if I can buy a ice basket somewhere but no luck what am I supposed to do now have a ice maker that can't be used because have no way to get ice out.
The online Home Depot store where we purchased a new magic chef refrigerator refused to replace a vegetable crisper draw which was cracked. There is a Home depot in Newmarket, Ontario Canda which could order it and replace it, but they want us to take the whole refrigerated back to Newmarket. We paid 80 dollars to have it delivered because we don't have a truck. Is this your policy with your products? I turely hope not. We would like this rectified. The model number is HDMR1000WF.
I am very very upset with the fact that I bought this cute little 24-inch cash Magic Chef range. As we unpacked it and try to set it up I noticed this great big yellow warning stickers stuck on the glass on the front of my oven door. I have tried endlessly and to no avail, to remove the adhesive stickiness and half the paper from the warning sign off the front of my oven range. It will not come off. Now I am stuck with this piece of sticky ugly tacky film of mess, that is right on the front of my oven door. Who would put a sticker on the glass on the front of an oven door??? Certainly there must have been other places that you could have put it. It is obviously not removable. The little warning label was about 5 in by 3 in. It was just telling you to make sure that you bolt down your oven so that it doesn't tip over. It could have been placed anywhere else. Now I have this adorable little stove that I was waiting so anxiously to get with a great big sticky mess stuck to the front of the glass. I am not happy about that at all.
Dear Sir/madam:
I order a juice from HSC and I use it three times and the machine stop working. I call HSC and they said it only has a thirty day's guarantee on the juicer. They will not refund my money. So now I have a juicer that is not working. It is brand new. So that means that a poor person is out of sixty dollars.
What can you do for me. I am trying to find the information about the juicer.
Sincerely:
Lessie White
I have had my wine and beverage cooler repaired three times by Appliance Express. The last time they were here
they had to order three or four different parts. I waited six weeks for those parts to arrive. The wine cooler sat in my kitchen pulled from under the modified cabinet that fit the wine cooler for that six weeks. If Magic Chef stand behind there products , the wine cooler should be replaced with no cost to me.
