JCPenney customer service news

Find the latest JCPenney news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Wyoming Valley Mall JCPenney could close


Rebecca Hoover knows the pinch that a new study pinpoints. The Pennsylvania Economy League study says residents statewide who live in cities like Scranton, Wilkes-Barre and Hazleton spend a bigger part of their income on taxes compared to 1990 (read ...

Redding JCPenney among list of stores likely to close


Quaker Bridge Mall, Lawrenceville, New Jersey. Destiny USA Phase I Syracuse, New York ... It is a store with employees who actually give Customer Service which is something rarely found anymore .I hope our store does not close. Like · Reply · 1 · Mar 9 ...

JCPenney is shuttering 140 locations -- See if your store is at risk


... Topeka, Kansas; Country Club Mall, LaVale, Maryland; Westfield Wheaton, Wheaton, Maryland; Maine Mall, South Portland, Maine; Southdale Center, Edina, Minnesota; Crossroads Center, Saint Cloud, Minnesota; Mall at Barnes Crossing, Tupelo ...

JCPenney store at Capital City Mall at risk of closing, report says


The JCPenney store at the Capital City Mall in Lower Allen Township has been identified by a credit rating service as among those at risk of being closed. JCPenney announced last month it would close 130 to 140 stores in the next couple of months ...

JCPenney To Shut 14% Of Its Stores


JCPenney, which recently reentered the major appliance business in a big way, will close upwards of 140 of its roughly 1,000 stores and offer buyouts to 6,000 employees in an effort to trim its "too large" real estate footprint, CEO Marvin Ellison said.

JCPenney Bringing Appliances To 100 More Stores


One year after reentering the category, the retailer is expanding its majap presence with additional brands and doors. Speaking to analysts during a fourth-quarter earnings call last week, chairman/CEO Marvin Ellison indicated that the department store ...

JCPenney Co. announces closing of up to 140 stores, leaving Alton, communities nationwide nervous


PLANO, Texas — JCPenney Co. announced intentions to close 130 to 140 stores Friday, leaving communities around the country to wonder whether their local store is on the chopping block. The company, in a news release, stated it does not intend to ...

Fate of Montrose's JCPenney unknown


Reps at JCPenney in Montrose were not permitted to comment Friday on the news the department store chain intends to reduce numbers by 130 to 140 stores in the coming months. The local store manager, who said she could not give her name, referred the ...

JCPenney to close up to 140 stores


JCPenney said Friday it will be closing anywhere from 130 to 140 stores as well as two distribution centers over the next several months as it aims to improve profitability in the era of online shopping. Photo: Associated Press /File Photo. Image 2 of ...

JCPenney to close more than 100 stores


For the first time on Friday, J.C. Penney listed the 138 locations it will close in the coming months as the retailer seeks to cut costs and improve profitability. Like other department stores, J.C. Penney is hurting as more people shop online instead ...

JCPenney closing 140 stores, cutting 6000 jobs a glimpse of the new normal


In an effort to streamline its operations, increase profitability and better compete with online retailers, J.C. Penney announced Friday that it plans to close 130 to 140 underperforming stores nationwide and sell two distribution centers over the next ...

UPDATE: JCPenney to close 130 to 140 stores, but indications are Georgia Sqaure mall store not one of them


And while there's no word yet on whether the store in Georgia Square mall is on the shuttered list, there's some indication it might not be. Monica Hawkins, the marketing director at Georgia Square mall, said Friday afternoon that both JCPenney and ...

JCPenney to close 130-140 stores, plus Lakeland distribution center


TAMPA — Orthopedic device manufacturer Corin USA is hiring 100 employees at its Tampa headquarters. The openings will be in operations, sales and marketing, as well as administrative positions, ... Subscribe. Subscribe · Renew · Customer Service ...

JCPenney closing 130 stores, moving distribution center to Inland Empire


The closures represent about 13 percent to 14 percent of the department store operator's current store count, and less than 5 percent of total annual sales. The company said that it would also initiate a voluntary early retirement program for about 6 ...

JCPenney and NIKE partner to create Nike brand shops in over 600 JCPenney stores


PLANO, Texas, 2017-Jan-19 — /EPR Retail News/ — From athletes to fashion enthusiasts, activewear continues to score big with shoppers, which is why JCPenney [NYSE: JCP] and NIKE, Inc. (NYSE: NKE) have teamed up to create inspiring Nike brand ...

JCPenney Lands Buyer For Headquarters Sale


Just last week JCPenney announced plans to sell its expansive headquarters campus located in Plano, Tex., for $450 million, and the retailer already has a buyer solidified for the sale. According to a press release, the capital markets team from ...

National furniture retailer reportedly interested in old JCPenney space at Quincy Mall


Exiting the JCPenney store at the Quincy Mall are, from left, Whitney George, Mallory Johnston and Grace Babcock in January 2015, two months before the store closed. Cullinan Properties, which owns the mall, is reportedly trying to sell the JCPenney ...

JCPenney giving away coupons Dec. 24 to early morning shoppers


... available while supplies last. Exclusions apply. Learn more about JCPenney's coupon giveaway here. Read about how retailers are offering last-minute shoppers big discounts in this USA TODAY story. CONNECTTWEETLINKEDINCOMMENTEMAILMORE.

Annual Cape menorah lighting moves to JCPenney


The Chabad Jewish Center of Cape Coral is moving the annual grand lighting ceremony because of construction. The giant dreidel menorah will be lit at 4:30 p.m. Dec. 25, the second night of Chanukah, in front of JCPenney, Coralwood Shopping Center, ...

JCPenney slumps after sales fall short


Shares of JCPenney slumped Friday after the department store chain wrestled with sluggish sales, particularly in apparel. Shares fell more than 8 percent in premarket trading. The report is a setback for Penney, whose business, like that of other ...

Microsoft, Papa John's, Proofpoint Near Buy Points: Investing Action Plan


JCPenney hasn't been immune to that trend, but it has tried to put more effort toward better Customer Service and new items on its shelves as its rivals struggle. Before Thursday's market open, Macy's reported weaker-than-expected earnings while Kohl's ...

JCPenney and CASA, Capetown Join to Make Holidays “Worth” Celebrating


Capetown is a vital part of Cape Girardeau's senior care continuum. “Some companies talk about Customer Service. At Capetown, assisted living Hometown Hospitality is felt the moment you walk through the door. Creating a sense of family for our ...

The 11 best deals from the 2016 JCPenney Black Friday ad


Let's all have a moment of silence for the death of the annual JCPenney Black Friday Disney snow globe giveaway. When the doors to the JCP Black Friday sale open at 3 p.m. on Thanksgiving Day, there will be no free snow globes waiting to be distributed.

Man crashes vehicle into JCPenney


Police and fire and rescue personnel respond Thursday evening to an accident at JCPenney in Fremont Mall. JCPenneys car accident. Courtesy photo Fremont Police. Broken concrete surrounds a car after a Thursday night accident at JCPenneys in the ...

Black Friday 2016: JCPenney sale advertisement released; stores open at 3 pm on Thanksgiving


FILE - In this Friday, Oct. 23, 2009 file photo, shoppers visit a J.C. Penney store in New York. J.C. Penney Co. is reporting a 78 percent drop in its third-quarter earnings Friday, Nov. 13, 2009, because of a big expense to fund its pension plan. (AP ...

Macerich's Market-Dominant Inland Center Opens Brand New JCPenney Department Store


"Our team is thrilled to reward loyal customers – and surprise new shoppers – with an all-new store experience featuring an unparalleled merchandise assortment and excellent Customer Service." "Inland Center continues to be an exceptionally powerful ...

Mother, daughter indicted for running JCPenney retail theft ring


TRENTON - Authorities said Thursday they indicted an Irvington mother and daughter who siphoned more than $100,000 out of JCPenney stores in and around the Tri-State area. Caroline Britt, 47, and Breanna Britt, 23, were charged with reportedly stealing ...

San Bernardino JCPenney grand opening set for Friday, Oct. 21


Telenovela star Maite Perroni will be among the dignitaries on hand Friday, Oct. 21, for JCPenney's return to downtown San Bernardino. The chain will have a ribbon-cutting for its store at Inland Center at 9:30 a.m.. Festivities will include giveaways ...

Eva Longoria Admits Her Husband Is the 'Interior Decorator' of the Family


Forget the spa — Eva Longoria can get the same R&R from the comfort of her own home. “I'm a bath girl. I take baths like four times a week and I just love it,” Longoria tells PEOPLE. “I want my bathroom to feel like a spa experience, whether it's ...

How JCPenney Strikes the Right Merchandise Mix


“Launching a shoe line with JCPenney is the perfect complement to my suit collection,” said Strahan, referring to his tailored clothing line, which debuted at JCP stores in fall 2015. “I wear a suit almost every day, and it's important to have ...

JCPenney to offer refund for Royal Velvet® Egyptian cotton towels and damask stripe comforter set


PLANO, Texas, 2016-Oct-03 — /EPR Retail News/ — J. C. Penney Company, Inc. (NYSE: JCP) announced that beginning Oct. 5, it will offer a refund for customers who purchased the Royal Velvet® Egyptian cotton towels or the Royal Velvet Egyptian cotton ...

JCPenney announces holiday hiring spree


On Wednesday, JCPenney announced it will be hiring 450 seasonal associates throughout the Buffalo area, positions include Customer Service and support. Hiring begins in early October and will continue throughout the holiday season. Seasonal associates ...

JCPenney Invests in Omnichannel Tech, and it's Working


To efficiently fill jcp.com orders, JCPenney has made significant investments in state-of-the-art systems that support an enterprise-wide fulfillment strategy to minimize markdowns and improve Customer Service. In addition to a network of three direct ...

San Bernardino JCPenney to open Oct. 21 at Inland Center


“Our team is thrilled to reward loyal customers — and surprise new shoppers — with an all‐new store experience featuring an unparalleled merchandise assortment and excellent Customer Service.” The 119,000-square-foot, two-level store will include a ...

Tess Holliday Helps Ashley Nell Tipton Launch New JCPenney Collection


The two beauties posed for photos together and hit the New York Fashion Week runway – each wearing items from Tipton's colorful, bold collection. “So proud of my love,” Holliday captioned her Instagram shot. “I'm about to walk the final runway show today.

JCPenney launches exclusive capsule collection for full-figured women by Project Runway® winner, Ashley Nell Tipton


PLANO, Texas, 2016-Sep-02 — /EPR Retail News/ — For plus-size women who love fashion forward looks, JCPenney [NYSE: JCP] is debuting its first exclusive capsule collection by fashion designer and Project Runway® winner, Ashley Nell Tipton, starting ...

JCPenney plugs appliances, local showroom


J.C. Penney Co. announced Wednesday that it will re-launch sales of major appliances starting Friday. The department store chain said it will gradually roll out appliance showrooms in 500 stores nationwide, including its Louisville location at ...

JCPenney (JCP) Posts Narrow Q2 Loss, Comps Improve


On Friday, shares of department store JCPenney (JCP - Free Report) are continually rising, up almost 3% in morning trading after the company reported a narrower-than-expected loss in its fiscal 2016 second quarter. JCPenney reported an adjusted loss of ...

JCPenney's return to major appliance sales lands in California


The JCPenney store in Sunrise Mall in Citrus Heights on Friday will become one of the latest of a 500-store nationwide rollout of the 114-year-old retailer's return to major appliance sales. Texas-based JCPenney said its decision to re-enter the major ...

8 things you didn't know about the new and improved JCPenney


If you haven't visited your local JCPenney lately, it might be time to give it another look! Just a couple of years ago, the department store founded by James Cash Penney in 1902 was in trouble, and many wondered if it would even survive. But earlier ...

6 Ways to Save More at JCPenney


Chances are, you will find a Customer Service satisfaction access code waiting for you. Go to the JCPenney website and complete the survey there. You will then receive a coupon good for 10 percent off your next purchase. The access code is good for ...

JCPenney launches new back-to-school multimedia marketing campaign


JCPenney is expanding its 20-year partnership with the YMCA of the USA (Y-USA) this back-to-school season by donating $1, up to $250,000, for every pair of Arizona jeans sold now through Sept. 2. This donation will support the Y's academic achievement ...

JCPenney Entices Back-to-School Shoppers with Styles and Deals Worth Every Penny


PLANO, Texas - (July 19, 2016) - This back-to-school season, JCPenney has curated the best assortment of trend-right apparel, shoes and accessories so every kid can start the new school year with a look that`s #SoWorthIt. "So You. So Worth It" is the ...

Style Scene: JCPenney offering military discount in honor of July Fourth


Retailer JCPenney is offering an extra 5 percent discount with proof of valid military or Veterans Administration ID in stores Wednesday through July 4. The extra discount, which is valid for active-duty personnel, reservists, National Guard, military ...

Ad of the Day: Forget 'Plus Size.' JCPenney Just Bravely Stood Up for 'Fat Girls'


JCPenney takes the stand that your measurements aren't a measure of your worth with its defiant new campaign from mcgarrybowen, themed #HereIAm. The nearly three-minute fist-pump for JCPenney's plus size Boutique+ puts the focus on five fabulous fat ...

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Your teams. Your favorite writers. Wherever you want them. Personalize SI with our new App. Install on iOS or Android.​. Kris Dunn entered the NBA in style on Thursday, as he was selected with the No. 5 pick by the Minnesota Timberwolves. In addition ...

JCPenney Promotes Body Positivity in New Ad Campaign That Says 'Fat Girls Can Do Whatever They Want'


America's Golden Girl Simone Biles Leads Team U.S.A. During the Very Rainy Closing Ceremony in Rio. Follow us on Facebook: ... Subscribe. Print Magazine · All Access · Digital Plus · Buy a Gift Box · Give a Gift · Buy Current Issue · Customer Service ...

Macy's, JCPenney To Take Loonie At Par In This US Mall


The low loonie means fewer Canadians are crossing the border to shop in the U.S., and one mall in Washington state wants to reverse that trend. Participating stores at Bellis Fair Mall, in Bellingham, Wash., will be taking the dollar at par during ...

JCPenney 1Q revenue misses estimates


JCPenney's same-store sales also dropped, for the first time in 10 quarters, threatening to erode the optimism the company had generated with a strong performance during the holiday shopping season. JCPenney's same-store sales also dropped, for the ...

JCPenney Rolling Out Appliances To Half Its Stores


Apparently pleased with the results of a 22-store test of major appliances, JCPenney said it will begin rolling out white-goods departments to an additional 500 or so stores beginning in early July. The move represents the chain's first full-bore ...

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