Find the latest Frontier Airlines news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Frontier Airlines will add new nonstop service to four new cities from Kansas City International Airport as part of a massive route expansion, the airline announced Tuesday. The new flights from KCI are to Cancún International Airport in Mexico ...
Frontier Airlines will add six new destinations from Cincinnati/Northern Kentucky International Airport, officials announced Tuesday. Tickets are now on sale for Miami; that flight launches Oct. 5,. Tickets will go on sale in early August for San ...
TAMPA — Frontier Airlines announced Tuesday it will expand its operations at Florida airports, including adding 11 new flights from Tampa International Airport to new destinations like Indianapolis, Kansas City, Providence, Columbus, Minneapolis-St ...
Frontier Airlines said Tuesday it is adding nonstop service between Milwaukee and Miami and Tampa as part of an aggressive expansion that the company says will add 21 new destinations and 85 new routes to its network. Frontier controls about 6% of the ...
Frontier Airlines plans to launch service between Charleston and Denver next year. Provided/Frontier Airlines. Another air carrier plans to launch service between the Holy City and the Mile High City. Denver-based Frontier Airlines will begin flights ...
If you're thinking about planning your next trip, then now is a perfect time to book as Frontier Airlines is offering 30% off a huge range of domestic flights. But be quick: the offer ends at 11.59 p.m. ET this evening. The tickets must be for ...
More Coverage. Scenic train travel, USA · TrainsYou Can Take One of America's Most Breathtaking Train Rides for Only $97If you've ever wanted to see the West Coast without the hassle of driving, then we have good news. While you could road trip with ...
It's no secret that Frontier is a no-frills budget airline that's recently struggled with delays, winter storms and low (actually, the lowest) customer-service ratings. Given that, here's what the Onion had to say in a piece titled “Frontier Airlines ...
There was a Customer Service failure during his travel experience with us at TIA," said Richard Oliver, a spokesman with Denver-based Frontier Airlines. "We have coached airport team members and ensured compliance with Frontier policy that ensures all ...
Days later, a representative from Frontier's Customer Service department called him to apologize and reschedule his flight to Vegas for free. They also said they are working to change their corporate policies to ensure nothing like this happens again.
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On Frontier, like with so many low-cost carriers these days, everything is for sale: assigned seats, checked bags, carry-on bags, priority boarding. So you'd be right to want more information about the Colorado-based carrier's baggage fees before ...
During the day, the large, open room filled with monitor-laden desks serves as a coordinating hub for about 40 employees who are responsible for overseeing and juggling resources for everything from catering, cleaning and Customer Service to ground ...
It appears spring is waiting just a little bit longer to arrive this year, but that doesn't mean you can't have some fun in the sun. Frontier Airlines is helping would-be travelers get to warmer destinations for under $100 round-trip with its new ...
It's hard to consistently make money in the airline industry. But Indigo Partners, led by former America West Airlines CEO Bill Franke, has an excellent track record. Once again, he is poised to make a big profit after buying an airline cheaply and ...
Frontier Airlines says its chief operating officer has left the company, the second high-level departure in less than a month at the budget airline. A Frontier spokesman confirmed Monday that Bill Meehan stepped down last week and was replaced ...
Low-cost carrier Frontier Airlines is preparing for an initial public offering and has hired banks to plan the debut, The New York Times reported, citing people familiar with the matter. Frontier Airlines has hired Deutsche Bank (db, +0.06%), JPMorgan ...
PITTSBURGH (AP) - Frontier Airlines is cutting flights to two of five cities serviced from Pittsburgh International Airport. The Pittsburgh Post-Gazette reports (http://bit.ly/2iP1USK ) the airline won't bring back flights to Chicago and Atlanta this ...
A Frontier jet taxis toward its gate at the Palm Beach International Airport Friday, November 21, 2014 after arriving for the first time from Trenton, NJ just before noon. (Damon Higgins / The Palm Beach Post). Just in time for spring break, Frontier ...
More broadly, this weekend's problems come as Frontier already has struggled with customer-service ratings in recent years. Frontier began to change its business model after it was acquired by Indigo Partners in 2013, morphing from a traditional low ...
Outgoing CEO Klein, who has been selected as chairman of tourism-promotion group Brand USA, had been with Sabre since 1994. Klein's predecessor as CEO, Sam Gilliland, served for a decade until 2013, and had worked at Sabre since 1988. So Menke ...
Make no mistake about it, Punta Gorda Airport is pumped over landing three new routes from Frontier Airlines. First came a flight from Philadelphia on Sunday evening to the city about 25 miles north of downtown Fort Myers. On Monday — aided by ...
The news outlet The Denver Post has reported that Frontier cited problems with its ground handler at its Denver base, Swissport, which has been replaced by Simplicity USA. Frontier told the news outlet that problems with Swissport began in May-2016 ...
PHOENIX (AP) - Travelers coming through Phoenix will soon be able to fly nonstop to four new cities with Frontier Airlines. The Arizona Republic reports (http://bit.ly/2b8E5UW ) that starting in December Frontier will offer flights to Des Moines, Iowa ...
PITTSBURGH (AP) - Frontier Airlines is suspending flights departing from Pittsburgh International Airport to several locations as part of the company's “seasonal capacity adjustment.” The Post-Gazette reports (http://bit.ly/2azKd8C ) the airline plans ...
Frontier Airlines is coming to the airport this fall. The airline will fly nonstop to Trenton, New Jersey; Philadelphia; and Chicago O'Hare. "I think it's a wonderful thing. Glad to hear the airport is expanding," said passenger Sean Munoz. The airport ...
Customer Service jumped to the No. 2 spot among complaints from No. 4, followed by reservations, ticketing and boarding at No. 3 and baggage-related issues at No. 4. Frontier received 30 complaints — nine of which were related to flight problems ...
Enlarge Image Request to buy this photo Eric Albrecht | Dispatch Passengers line up at the gate at Port Columbus waiting to board the first Frontier Airlines flight to Denver on Wednesday morning.
She curls up on the floor and apologizes before saying: 'You don't even realize we're about to die. This thing is going down.' In an announcement, a pilot tells passengers to be patient, and moments later the woman begins to scream and bang on the ...
Four female pilots have filed a complaint to the Equal Employment Opportunity Commission alleging Frontier Airlines' policies “discriminate against women by failing to provide accommodations related to pregnancy and breastfeeding.” According to a ...
"[It was] because of my son's oxygen tank after it was already cleared by Customer Service, the front desk, TSA," Quintero said. The FAA allows certain types of oxygen tanks onboard planes but can also require a signed note from a doctor. Quintero says ...
DENVER, CO. - NOVEMBER 24: Travelers check in at the Frontier Airlines ticket counter Tuesday morning at Denver International Airport. The main terminal was relatively busy even on the Tuesday before Thanksgiving. Airport officials expect Sunday to be ...
PHOENIX — Frontier Airlines added four new non-stop flights out of Phoenix Sky Harbor International Airport this week. Starting Thursday, the low-cost carrier will offer flights to Atlanta, Cincinnati, Cleveland and Detroit. “We're looking at the ...
DENVER (AP) — Frontier Airlines, which has operated without a CEO for nearly a year, named its president to fill the vacancy. Barry Biffle will also join the board, the privately held company announced late Wednesday. Biffle, 44, and Chairman Bill ...
Frontier Airlines announced three new routes Tuesday, part of an effort to connect more of the dots between cities already on the carrier's route map. Frontier's new service will connect the following city pairs: Colorado Springs – Phoenix. Service ...
COLORADO SPRINGS, Colo. - Frontier Airlines announced Tuesday morning that it is returning to the Colorado Springs Airport. The airline will add daily nonstop service between Colorado Springs and Las Vegas beginning April 14. One-way fares from ...
Frontier Airlines is adding four new destinations and adding three routes from its main base in Denver. The expansion comes just a week after the carrier revealed plans for a whopping 42 new nonstop routes. The latest announcement has Frontier adding ...
Additional travel services, such as baggage (www.flyfrontier.com/customer-service/travel-support/baggage) and advance seat assignments (www.flyfrontier.com/flight-info/seating-options) are available for purchase separately at an additional charge.
Former Spirit (SAVE) CEO Ben Baldanza may have left the stage for now, but the man who worked beside him for 14 years at two airlines is still very much engaged in shaking up the U.S. airline industry. Barry Biffle, the president of privately held, ...
Frontier Airlines is adding flights to four new destinations at Cincinnati/Northern Kentucky International Airport, marking the first time a low-cost carrier will serve some of the region's top destinations with non-stop service. Starting April 14 ...
PHOENIX — Travelers will soon have a few more options when it comes to flying out of Phoenix Sky Harbor International Airport. Frontier Airlines announced Thursday it would add four new routes — Portland, Seattle, Atlanta and Detroit — from the ...
Denver-based Frontier Airlines today announced new non-stop service in 42 U.S. markets, with most flights beginning in mid-April. Frontier is adding two new cities — Orlando and Philadelphia — from Austin, two cities — Orlando and Chicago (O'Hare) ...
Frontier Airlines will add nonstop flights from Kansas City International Airport to Atlanta, Chicago and Philadelphia this spring. The low-fare airline started selling tickets for the flights Thursday, the Kansas City Aviation Department said. Service ...
New flights are part of an aggressive expansion by Frontier, with 42 new routes announced today. Frontier Airlines will add service to four cities from Phoenix Sky Harbor International Airport this year. The low-cost carrier, which is owned by Phoenix ...
BOZEMAN — Frontier Airlines is cutting its year-round flight service from Bozeman to Denver next year. Frontier will instead only offer seasonal, direct flights with no connections between the two cities starting in April. The decision comes after the ...
The Sioux Falls Regional Airport is losing an airline for a few months. Frontier Airlines plans to discontinue service beginning Jan. 3, said Dan Letellier, the airport's executive director. The airline has been making three trips a week to Denver. It ...
Spirit Airlines and Frontier Airlines are getting in the holiday spirit by raising prices. The low-cost airlines are hiking checked bag fees during the holidays and other peak travel periods. Spirit Airlines, which charges for checked bags, seat ...
Denver-based Frontier Airlines has focused on punctuality in recent months, and its efforts are yielding results. Frontier arrived on time 85.8 percent of the time in September — a leap of 11.3 percent over August's 77.1 percent, according to U.S ...
In order to boost ancillary revenues as well as to efficiently manage the anticipated excess in baggage, low-cost U.S. carriers Spirit Airlines (SAVE - Snapshot Report) and Frontier Airlines announced a hike in baggage fees for the upcoming holiday season.
The first checked bag price increases by $5 at Flyfrontier.com, at booking and up to 24 hours before departure and increases by $10 at call center, web check-in, and airport ticket counter or self-service kiosk. The second checked bag price increases ...
