Entertainment Weekly customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Entertainment Weekly.

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28
Dec

Posted by Arran


on 12/28/20 at 7:19AM

I ordered a subscription from a local girl scout organization months ago and never got anything.

12
Nov

Posted by Ken Levy


on 11/12/19 at 5:46PM

I have a subscription and yet I've only received 2 issues since signing up.

13
Sep

Posted by fredrick


on 9/13/19 at 2:17PM

for the love of god!!!! please find someone who is funny for the Bulls eye page, i take that back they don"t have to be funny just humorously sarcastic, or maybe not so cryptic, or maybe ....... ok, some one who is funny!!!

11
Sep

Posted by Anonymous


on 9/11/19 at 8:31PM

My google feed had an article from entertainment weekly which had a spoiler for the show Blacklist as their headline. Why on earth would you blatantly ruin an upcoming show? This is absolutely infuriating.

19
Aug

Posted by TK


on 8/19/19 at 1:09PM

I am disappointed that the magazine I have loved since the 90s is now a monthly magazine. I read the comments that this will allow the magazine to "go deeper" into stories, but what made this magazine great was the timeliness of it. It is about POP CULTURE and therefore should be fresh and new often. I just finished reading the Septemeber (really August) issue and it already was apparent how behind this will feel when they are just now mentioning comic-con stories. Yes I know more and more is being moved to the web, but the point of my subscribing to this magazine was to have something new and fresh to look forward to each week in my mailbox. When my current subscription ends (which i just renewed a few months ago) I will sadly no longer stay a customer unless something can change. I understand the cost of shipping and print is rising, but at least give us a bi-weekly magazine, thus maintaing the name to some degree.

08
Aug

Posted by Amy


on 8/8/19 at 9:57AM

First - CHANGE THE NAME FROM WEEKLY to MONTHLY
Stop misleading to your customers about the content & frequency of the subscriptions.
Second, train your call-in staff to know the circumstances of the change and inform customers of the HUGE decline in product and expectations in service.

07
Jun

Posted by Anonymous


on 6/7/19 at 10:53AM

Not Happy With New Going Monthly! I've Been A Subscriber Since Your First Issue. If I'd Wanted A Monthly Magazine I Would Have Gotten Premire--oh, That Didn't Go So Well/.

29
Oct

Posted by Anonymous


on 10/29/18 at 7:09AM

Hi, I will NEVER renew my subscription with your magazine. The print is so small it's ridiculous! I pass the magazines on to friends at work and they don't even want to bother with them because of the teeny tiny print. I'm sorry that I even signed up and wasted my Delta miles to order this. Never again.

17
Mar

Posted by Anonymous


on 3/17/18 at 12:57PM

My account number is 1911049110. Last year I paid $10.00 for 46 issues. This year you are asking for $15.00. That is a 50% hike and I am a retired person on a fixed income. If you cannot give me the same rate I will not renew anymore.

09
Jan

Posted by Anonymous


on 1/9/17 at 12:30PM

is there a way I can subscribe and have you bill me because I don't have a credit or debit card or paypal thanks

08
Nov

Posted by Anonymous


on 11/8/11 at 11:26AM

I've now received 3 emails after opting out of any offers twice and the extra email are getting annoying. I have no interest in your product and I'd appreciate it if you wouldn't waste both of our times and clog up my email which I use for many important issues

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