Find the latest DTE Energy news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
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A roofing repair crew accidentally started a fire Tuesday afternoon on the roof of a former DTE Energy building in Clinton Township that is under construction. Fire Chief Tim Duncan said the incident was reported on the 15700 block of 19 Mile Road east ...
DTE was ordered to work with the public service commission's staff to on improved Customer Service and outreach effort and to file a report about its lack of meter inspections in the past. The commission also approved a $1.4 million increase for the ...
DETROIT - Energy theft is a crime that can hide in plain sight, and it's happening at Metro Detroit businesses and neighborhoods. Officials said when there's energy theft, something else is often going on. But many people can't spot energy theft, which ...
DETROIT - There are 13,000 DTE Energy customers without power at 4:30 p.m. Thursday after storms rolled through southeastern Michigan on Wednesday night. The power company said Thursday morning that outages are scattered across the region.
DTE Energy says they are preparing for power outages on Friday. We are all under a High Wind Warning 9 a.m. to 6 p.m. today. More Headlines. How to prepare for power outages as severe storms, strong winds move… DTE Energy: It will take 15 years to ...
DETROIT - Thousand of Metro Detroit residents are without power Friday, and DTE Energy officials said the number of outages is expected to increase significantly throughout the day. There were 160,000 DTE Energy customers without power as of 2:30 p.m. ...
DETROIT - About 135,000 DTE Energy customers remain without power two days after an April ice storm moved through Michigan. UPDATE: 40,000 DTE Energy customers without power Tuesday night. On Tuesday morning, there were 145,000 without ...
DETROIT - DTE crews have been working around the clock trying to restore power throughout Metro Detroit after a heavy rain and ice storm. “When we started this morning, we still had 250,000 customers that were without power," DTE spokesperson Morgan ...
DETROIT - DTE Energy officials said 13,000 customers are still without power due to a snow storm that hit Southeast Michigan on Thursday. The storm impacted a total of 100,000 customers, and crews have restored power to 34,000 customers, DTE said.
It doesn't seem to take much for a power outage anymore. Someone somewhere is always without power for some reason or another. Not only that their Customer Service is awful. I'm about to make my 4th call to them to try and settle an ongoing matter. Grrrr..
The streetlights along Plymouth Road in Livonia are set to receive a new look later this spring. The Livonia City Council met in committee Jan. 31 to discuss options surrounding light pole replacement along the stretch of road between Inkster and Ann ...
But the new billing system is used by about 140 other utilities nationwide, lets customers to view and pay their bills in multiple ways and caused so few problems when it was launched that the utility earned a national SAP Utility of the Year award ...
DETROIT - DTE Energy announced Tuesday that customers can expect to save money on their electric and gas bills as a result of tax reform. The company said that customers will see about a 3 percent reduction in their rates due to a lower corporate tax.
Crews from DTE Energy restored service to more than 90 percent of customers in four days, dedicating 660,000 man-hours to restoration efforts. Energy companies from seven other states sent crews to Michigan to help with the efforts as well. "The ...
DETROIT (AP) — DTE Energy Co. is sending about 80 workers to Puerto Rico to help restore power after Hurricane Maria. The Detroit-based utility sent its trucks Tuesday to Norfolk, Virginia, where they will be loaded onto a barge for shipment to the U ...
DTE Energy named highest in customer satisfaction with business electric service in the Midwest. Ari Roul — December 13, 2017 comments off. [unable to retrieve full-text content]. DTE Energy Customer Service representatives answer calls from customers ...
DTE Energy Company (DTE - Free Report) is slated to report third-quarter 2017 results on Oct 25, before the opening bell. Last quarter, the company delivered a positive earnings surprise of 8.08%. Also, DTE Energy surpassed the Zacks Consensus Estimate ...
DETROIT - DTE Energy is sending 300 lineman plus 100 tree trimmers to Florida to help with the Hurricane Irma relief efforts. The team will leave with bucket trucks from the Redford Township Service Center and other centers around Metro Detroit ...
DETROIT - Thousands of residents in Metro Detroit are without power Tuesday after strong storms and heavy rain passed through Southeast Michigan. As of 4:15 p.m., DTE Energy officials said around 11,000 customers are without power. Crews are working ...
DTE Energy still was investigating the cause of a substation explosion as crews worked Thursday morning to restore power to thousands of Plymouth customers. DTE expected to restore power to 40-50 percent of customers by noon Thursday. "Our goal is to ...
Editor's note:This story has been updated to correct the location of where the plant will be built. DTE Energy says it has asked state regulators for permission to build “a state of the art" natural gas power plant at a site in St. Clair County where ...
DETROIT - DTE Energy power outages are rolling in as storms move through the Metro Detroit area on Wednesday. 22,000 customers are without power Wednesday throughout Metro Detroit as storms continue to roll across the state.
Bob Seger and the Silver Bullet concert tickets for their 2017 tour dates are on sale now for discount prices with promo code. Trusted secondary ticket market provider CapitalCityTickets.com is providing Bob Seger and the Silver Bullet fans with a ...
DETROIT - DTE Energy announced 35,000 customers around Metro Detroit are without power Thursday due to high winds. The outages are scattered throughout Metro Detroit. DTE's outage map shows thousands of customers without power in Ann Arbor, ...
DETROIT - As strong winds swept through southeast Michigan this week thousands of homes and businesses on DTE Energy's grid lost power. The utility company said 66,000 of its customers lost power Wednesday and Thursday. As of 10 a.m. Friday the ...
DETROIT - DTE Energy says it will generate all electricity with sun, wind, natural gas and nuclear power by 2040. The utility announced that carbon emissions will be reduced by more than 80 percent by 2050 as it retires a fleet of coal-fired power plants.
DETROIT - DTE Energy is starting an upgrade of their online systems to improve Customer Service. The DTE system ... The benefit is mostly internal and DTE says it will help to improve Customer Service, helping to decrease call waiting times. Get email ...
DETROIT - DTE Energy said crews are working around the clock to restore power to more than 300,000 customers in southeast Michigan. UPDATE: 90 percent of customers should have power restored by Sunday night. The restoration effort cannot happen ...
DTE Energy customers will soon be able to reduce their carbon footprint while supporting clean energy sources. Starting in April, customers will have the opportunity to buy more of their power from wind and solar farms – two of the most affordable ...
"As part of its multi-year effort to modernize its infrastructure, DTE Energy in August 2016 increased customer rates. The MPSC order issued today reduces customer rates from current levels and, as a result, customers will see a rate reduction and a ...
The outage affected hundreds of employees who work at the headquarters, but DTE says no customers or critical operations were affected. Some employees were being instructed to return home. Customer Service employees were asked to report to work as ...
At this time, no other customers are impacted. DTE employees working in the Walker Cisler Building (high rise) are being instructed to return home and being asked to contact their supervisor for immediate direction. Customer Service employees are to ...
The solar array is the largest solar power installation at a GM site in Michigan and brings DTE's operational solar sites to 28. DTE has three additional large scale solar arrays under construction in the cities of Detroit and Lapeer. "DTE is proud to ...
DTE Energy (DTE - Free Report) will release third-quarter 2016 financial results before the market opens on Oct 26. In the prior quarter, the company posted a positive earnings surprise of 8.89%. In the four trailing quarters, it beat the Zacks ...
DETROIT (AP) — DTE Energy says it will spend at least $1 billion on new power plants that use natural gas. The utility says at least one of the gas-fired plants will be built in St. Clair County's China Township, near the site of a coal-fired plant ...
DETROIT (AP) — DTE Energy Co. plans to spend $1.3 billion for natural gas assets in Pennsylvania and West Virginia. The Detroit-based company announced Monday that an agreement calls for DTE to purchase all of Appalachia Gathering System in ...
DTE Energy (DTE - Free Report) has decided to acquire midstream natural gas assets worth a total $1.3 billion. The asset purchase covers 100% of the Appalachia Gathering System, 40% of Stonewall Gas Gathering (SGG) from M3 Midstream and 15% of ...
"Our employees take pride in providing exceptional Customer Service to improve the quality of life and safety for our customers -- and their school children." When Detroit Public Lighting Department customers became DTE customers in July 2014, DTE ...
DTE Energy started construction on one of the largest urban solar arrays in the United States. The project, targeted for completion by the end of 2016, will convert 10 acres of vacant and blighted land in Detroit into a solar array capable of ...
The scammer is usually asking for a prepaid debit or credit card. DTE Energy wants customers to be alert. Don't rush out to pay a bill just because of a threat. Ask for identification or Customer Service, or simply hang up and call DTE to ask for ...
EAST CHINA TOWNSHIP, Mich. (AP) — Fire crews on Friday extinguished a blaze at a power plant along the St. Clair River in Michigan that broke out a day earlier and sent smoke into the air that was visible for miles, officials said. There were no ...
In addition to excellent Customer Service, DTE Energy sought to create a truly distinctive experience for our customers–to provide them with innovative and engaging access to real-time data about their home energy usage. We built an easy-to-use ...
Ask to be connected to a Customer Service representative who can confirm the status of your account and make appropriate arrangements for payment, if needed. For more helpful tips the DTE website. Copyright 2016 Scripps Media, Inc. All rights reserved.
DTE Energy customers participating in the company's energy efficiency offerings in 2015 will save nearly $600 million across all programs, including free home and business consultations, lighting discounts at local retailers and rebates on high ...
DETROIT (AP) - DTE Energy Co. is building a public park in downtown Detroit as part of a broader effort to spur economic development on the western edge of the city's central business district, officials announced Tuesday. The 1.5-acre park, which will ...
CLARKSTON, Mich. (AP) - DTE Energy Music Theatre in suburban Detroit will have walkthrough metal detectors throughout the summer. The Oakland Press (http://bit.ly/25cVOkC ) reported Thursday that the venue in Clarkston announced it will use the ...
AUBURN HILLS, Mich. - Beginning this weekend (May 22), there will be walk-through metal detectors at DTE Energy Music Theater entrances. That's right: If you're going to the Dierks Bentley concert Sunday night, you will have to walk through a metal ...
DTE Energy and Vectorform have announced a partnership to leverage virtual reality to advance high-consequence training. The technology allows DTE technicians to train on a number of simulated work environments -- including how to operate at great ...
DETROIT - DTE Energy Co. says it's creating 120 new jobs for Detroiters to help staff its expanding customer call center. The Detroit-based utility says it will partner with Strategic Staffing Solutions, which will be responsible for recruiting, hiring ...
