Posted by tauqveer
Hi dear my blockbuster card is not loging i trying 20 or more than try but not loging please help me dear.my s.no is 125,474 and batch no is 20k021216
Blockbuster Online customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Blockbuster Online.
08
Mar
16
Nov
12
Oct
Posted by ANGRY FRUSTRATIONS
Y'all have the right name BLOCK BUSTER:because the move I tried to watch over the weekend was block here it is Monday still can't watch the move tried contacting y'all,you try to sale me a freaking life alert,your service sucks!!!.you had no problem taking my 💰 which I would like for you to put back into my account NOW!!!😡
10
Oct
10
Oct
03
Oct
Posted by ACOSTA
This sucks ive paid for two movies . Want to watch them in the weekend .says to contact costumer sopport and to my suprise blockbuster already took the money from my account and to my suprise blockbuster doesnt have sopprt on the weekends.You really suck tell your
manager you service is 0 onthe weekends is when most people with means to pay watch movies and if there is a problem who do we contact.your rewiew will be 0 for service. 0 for viewing. And 0 for ongoing recomendations.
27
Sep
Posted by Anonymous
Blockbuster on Demand does NOT work. They charged my credit card but the movie will not play. I tried to contact them through the "Contact Us" option but my email to them was responded with a canned email response that did not address my problem. I tried reaching them repeatedly through their phone number and the number is not working. BUYER BEWARE - you are just going to lose your money.
29
Aug
25
Aug
21
Mar
19
Nov
Posted by Anonymous
I've experienced this lack of service with Blockbuster twice,..yes I cancelled and decided to give them another chance. But this has gotten ridiculous...just about time for a Class-Action Lawsuit against them as they continue to take our money and don't deliver on their services!
29
Oct
13
Oct
02
Oct
12
Sep
23
Jul
Posted by rdjessup
I do not get my movies in order that are in my queue. I have been waiting on my top 5 movies for over 2 months. I have been a member for a long time and am not happy about this situation. I have always been pleased with your service but for a while now it has not been good. Please start sending me my movies that are in order in my queue.
06
Feb
Posted by argh
My pc was hacked and the stole my cc and used it at blockbuster. Cc company canceled card and reissued. Happened again each month for over a year - im not joking. Bbuster told me they couldn't help because i did not have an account - 'just cancel your credit card', which i did each time. Finally today i told cc company to fix the problem or i was done with this card (after keeping the new one locked and inactivated for 2 months and still getting charged). When bumped to the fraud division they said oh yeah its set up as a recurring charge and visa sends lists of credit card changes to recurring vendors - we'll block them for you. So i manually got the charge reversed each mo via cc company each mo, and called to ask blockbusger go block me, and each month they said they could do nothing and just waited to get the new number and chrarge me. Over a year. Will NEVER use them.
02
Jan
24
Dec
18
Nov
Posted by Anonymous
I got a gift card for Christmas when went to try to use it appears it wasn't activated. I called customer service they had no explanation as to why it wasn't activated and did not help me at all. Way to go customer service. They should activate it and make it right but they just laid blame on everyone else. No wonder the stores went out of business what joke!!!!
01
Nov
Posted by mastiffmom
I am suppose to get two movies at a time. I return them at the same time by mail, but only 'one' gets taken off my at home movies. Tried calling and get the same crap everytime, plus I cannot understand them. So I try emailing and thats a friggin joke. My emails never 'submit'. The little submit wheel just keeps on spinning for hours. So basically I'm paying for two movies at a time and I'm only getting one a week. Pretty close to cancelling this whole mess. It sucks.
26
Oct
Posted by MIKES
I don't know WHO the rocket scientist in the Blockbuster organization was who thought up Unlimited Rentals. On tuesdays when the new releases come out, people with Unlimited Rental are at the door to snap up the new releases. They then keep them for several weeks or more. I have seen new releases unavailable for several weeks while these people hog the movies. I wonder how much revenue Blockbuster loses when people go elsewhere to rent a new release because the Unlimited Rental people are holding them for long periods of time. This policy seems rather silly shortsighted
