Blackberry customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Blackberry.

Posted by blackberry z10 stl100-3


I have BB z10(stl100-3,model RFH121LW,)i got it in 2016 i have been using it until 2017 when some one told me that he can upgrade it its OS but it never completed it stopped on BB id username when putted the one i used before it refused email:i opened anew one email:[email protected] still its not working help to over come this problem

Posted by Anonymous


This is the worst customer service I've ever experienced. Just trying to get to LIVE TECH SUPPORT or CUSTOMER SERVICE REP and the VM system just loops continuously without allowing me to connect. AWFUL SERVICE!!!!!

Posted by Anonymous


My private showing sync error and I cannot connect to my exchange email Acct. My gmail is working

Posted by Anonymous


My phone will not make calls or receive calls I've been buying black bear since 05 please contact me immediately if possible Jesse Davis

Posted by jack mccratic


trying to reach blackberry support is a joke, there is no support, gonna throw this in the trash

Posted by Anonymous


i have a playbook tried to do set up when it gets to agreement it says to select a country and language and their is no country or language to select its blank on the box that comes down. And the booklet you send is so light you can not even read it

Posted by Anonymous


Why is customer support not available at 11 am Sunday morning

Posted by Anonymous


My BlackBerry stopped receiving emails ... so how I can reach technical support ???

Posted by haller


Can u help me get back in to y BlackBerry pls

Posted by Anonymous


I have been trying for over a year to figure out how to sync my BB Classic contacts and calendar with Windows 10. WHY ISN'T RIM WORKING ON A SOLUTION - YOU'VE HAD OVER A YEAR???

RIM's complete lack of responsiveness to this ongoing issue is unacceptable and I will likely never buy a BB phone again.

Posted by judy


Got a blackberry leap str100 for 4 months now, now im getting popups saying that whats app and some other apps wont be supported by this phone after desember 2016, why are you still selling phones thats not gonna be worth R500 in a little while, paid over R4000 rand for it??? What are we gonna do after desember????

Posted by Bober


Blackberry customer service and technical service is a disgrace and that is putting it mildly!!!!

Posted by Chris


My blackberry 9720 does not connect after I did load my BIS a week ago.Please help!!!!

Posted by Anonymous


I just whane now hou can I repot sum1 on bbm he got a broblim whit evry1 chanels he tink he can do wat he whants with girls he is a bick broblim on bbm he pin is name is brandom lots of bbm sups wud like the help to get rid of the problim pleas help

Posted by karen


Good day

Can you please assist me.

I have bought a blackberryz10, it fell on the ground. The touch screen is also not working.

I went to Vodacom outlet to get it faced but they advice me to not fixed it because it will cost me more to get it fixed than to buy another one.

Please get back to me as soon as possible.

Thanks
Karen Wagenaar

Posted by Anonymous


Hello I have a blackberry and I forgot the password. How can I create another password.

Posted by Anonymous


Blackberry is quick to take customers R59.00 for BIS but they cannot provide the service. When I phoned them they told me they will lodge an investigation and I must wait 48 hours. The consultant admited that they don't do their job properly and that it was hometime so I must just wait. The whole conversation is recorded. Their service is absolutely PATHETIC!!!!

Posted by Anonymous


My blackberry q10 does nt install apps from blackberry world,it jst downloads and stops without installing.

Posted by Anonymous


Don't give you any help and always send you to the carrier. Do you or do you not support your products

Posted by riaan


>>>>I got the phone a week ago (upgrade) but from day 1 its rebooting its self !!!!!I phoned my Vodacom supplyer and they said they wil come and get the phone but til today no collection ,,I went on the net and saw the blackberry 9720 was launched in 2013 aug and still they give the phones to clients ,,,now I must sit without a phone because Vodacom is coming to get the phone and only then the upgrade will be reversed and in the meantime im losing money and clients,,,,,,,BAD BAD BAD SERVICE

Posted by Anonymous


I lost my blackberry device , don't know if there's any help you can render to track the device for me .. Thank

Posted by Mubi


Hey! How can i make Anyother launcher from android as a default in Blackberry z10 ?? Plz explain plzz !!

Posted by BBQ5


My problem was after i updated to the latest software 10.3.1.1565 my bbQ 5 will automatically appear very bold on the screen of which always makes it difficult to select contact > lease what can i do?

Posted by clint


I am completely disgusted in service,and the way,that I am blamed that my phone dose not recharge itself,I have 3 other blackberrys at home and never had this problem before,my phone charging port is loose and I get told its my fault and I must pay to fix it,I've had it for 2 months other bb for years,no problem,disgusted plz HELP!!

Posted by Anonymous


I would like to purchase the Q20 from Verizon but can get no information re availability. Does anyone have an answer or market share going to continue to shrink. I really don't want an iphone6 but you are forcing me to buy one

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