Bellsouth customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Bellsouth.

Posted by donna


I called At&t and reported lines that are completely exposed from the recent rains that we've had and as far as I know no one has even been there to check this out. Very poor maintenance in my opinion

Posted by Anonymous


Are plans in the works to offer online access to to subscriber phone number database? This seems to be a "no brainer" from the customer service standpoint. It could also be set up as a profit center if done just right.

Posted by Anonymous


Damaged/replaced pole is dangerous at the end of 91st Court Ocean in Marathon, FL from Hurricane Irma - September 2017. Bell South/AT&T has The only equipment still connected to dangerous pole - which is an end pole and has tension connecting whole line down the street. This equipment has been requested numerous times to be moved to new pole - still not completed. With 2018 hurricane season starting next month we are very concerned the old pole will cause unnecessary additional damage if it it not cleared of equipment and removed. Please have this issue resolved to avoid another additional disaster.

Posted by Anonymous


I found some Bellsouth equipment yesterday in the middle of the road and I am trying to get it to it's rightful owner.

Posted by Anonymous


BS. Tech support will answer questions for an exorbitant fee. I needed help setting up email app accounts to access my Yahoo mail. My app hasn't changed in years but Yahoo changed something to deny my access. Thanks for nothing.

Posted by Anonymous


I've been calling for 2 days and all I've been getting is the running around and disconnect I have a phone line down live in my yar
Do the Georgia storm

Posted by Anonymous


Bellsouth Sucks. There Representative Will Saying To Get Off The Call Rather Than Take The Time To Fully And Caringly Resolve The Issue. My Business Has Been Without Phone Service Since 08/02/17. I Was Told The Issue Would Be Resolved By 08/07/17. It's Now 08/09/17 And No One Can Tell Me What Is Going On Other Than They (meaning Yall ) Have Not Been Updated. I Don't Want To Hear That. I Want My Service Back On. Also, Every Time I Call And Give The Service Number Of 601-924-4500 No One Seems To Have A Record Or Have Access To This Account. What The Hell ! I Thought This Was Bell South And Would \ Could Have Access To All Of It's Accounts. I Am So Pissed Off Right Now . It Is Almost Impossible To Get A Real Person On The Phone And When I Do All They Say Is That They Can't Help Me.

Posted by I know


Took Photos Clear Daily 4 Me Save
Voice Recorder Memo Pad
All I Can Do

Form Says B2

Posted by 5504 be 3rd ave


24 Hour Recorder On All People 5502 5504 Me 3rd A/v Me Miami Fl 33127

I Am Being Abused Used
Ripped Off By These People

Know Them Act

Guy Shipping
Only Person Coming Into This Room Is Willy Warren

People Eating My Food Brother
Grimise From Seadame Street Nyc
Set Something On Bed
He Walks In Grand It

I Go Shopping Grabs My Things

Leave Scteen I Positon Annoying
His Phone. Racked Broken He Drops It
But Rug Annie Key Money Steal Rugs Jail Wear Rug Bra

Transvestite
Same People Stole From Me Fort Laudetdale
Pic By A 541
Silver Mercedes Benze
Use Fictisous Names Tony
Last Night Loads Up Car Takes Things From Me

I Only K Ow Guy Said Cop
Jail Guard
Kidnapped Me

Posted by Anonymous


I use to have a house phone with diz company years ago about 12 i would like to know do i have a bill with diz company sorry i dont know da phone number i had with diz company

Posted by Anonymous


I would like home phone & Internet service Install in my home Smithville Georgia I need a price for monthly service I need a phone number to call for service

Posted by Anonymous


I need someone to call me. Lightning struck the telephone box between my neighbor and me. It tore up ground, following the lines. Some lines are exposed. There is damage to the box attached to my house. It knocked out phones, TV, etc. My address is 96 Ronmar Drive, Pineville LA 71360. Home phone and cell Thanks, Linda C. Henry

Posted by Meaning? My passwork works for 2


I'm changing providers asap - I have had it w/ ATT.

Posted by Simone E. Benham


I have stock in Bell South. What number do I call for infomation about selling my stock. I forgot if I sold it or not. Can you help me?

Posted by Anonymous


As a former employee of Bell South, I stand by my company. I say this honestly, i have always been satisfied with the service provided to me. Thank you.

Posted by Anonymous


I have a bellsouth.net e-mail account which is now blocked. After spending several hours talking with your technical support I've been told that the account has been hacked and someone in Canada is sending out e-mails in my name. In addition my bank detected fraudulent charges on my credit card 2 days ago. Your rather rude technitions (I've spoken with two) insisted that all I could do is purchase their packages ($99.99 - 299.00) to fix the account. I do not wish to purchase. I want to shut down the account. How can I do that? I would appreciate a phone call as my e-mail no longer works.

Posted by Anonymous


Well, I got an Idiotic, a hard headed, non helpful, rude, customer service who refused to get a supervisor. Couldn't find my account. I have UVerse, with TV, Computer, and 2 landlines. She could find nothing and insisted I give her a number. I gave email address which she could do nothing about because it is a "personal email", my phone #, and my billing account, my Wi-Fi Network name. I requested a supervisor multiple times. She disconnected the call while I was waiting for the supervisor.

Posted by Jill


Great, but...I need to change my password for Bellsouth email b/c it says it is not a match now. Well, I answered the security questions and it tells me my answers are wrong. What? Help!

Posted by Anonymous


Someone is using my old Bell South email and sending emails to everyone in my directory and they think it is me and it is not. has been closed for years.

Diane Dupree

Please check on this.

Posted by Anonymous


My emails are not being sent.
I am unable to access my one email account. I have not changed my password, yet I am bring told it is incorrect.

Posted by Anonymous


Need to dig ! Need to know if you have wires under ground at location Will be diging on July 4,2016 PLEASE CONTACT AT COOKS PHONE immediately thanks!can't reach anyone by phone!called

Posted by Anonymous


Im very upset with my phone service that I just got!! I had the run around with servicing my appointment for weeks I bought my dsl for att and i told the i wanted to pay for it monthly added to my bill for 10 months. Well, I looked at my checking account and bell south took out 106.75 I called att and they said they don't find a change for that they connected me to account receivable and no one know why or can tell me why i was charge when it surpose to be monthly. NOT A GOOD WAY TO START OUT WITH A NEW CUSTOMER!!! plus i have to wait to connect my DSLup Monday after receiving it 3 days ago they have my phone number with the wrong number but my old number was ported over from my previous provider.

Posted by Anonymous


I have some exposed wires on the ground that appear to be phone lines. There's also a post next to the wires that has the name Bellsouth on it. Unfortunately I hit one of the wires before I saw it, but there were portions of the wire that were already broken. Can you please send someone to 1030 Argyll Woods Dr, Suite 110, Danville, KY 40422 and you can call me I would like to get them taken care of or removed if possible.

Thank you very much,

Edward Comfort

Posted by Anonymous


My phone is still not working.

Posted by Anonymous


I was on phone for Two or more hours. I don't see how a tech can get paid for doing half his job. They were working on our road today a left .leaving several people on our road without phone or internet services. I don't have neither. They told me they don't have 24 hr services. If this is the kind of service y'all offer.I will find another phone service. This is not acceptable. People depend on their phone for emergency's and for security . I want to fill a complaint. About this. Someone needs to contact me tomorrow about this. If they go in my yard a get dog bite that will be their fault. Name is Joseph Carter

While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video