Ally Bank customer service news

Find the latest Ally Bank news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Ally Bank Recognized as Best Online Bank of 2018 by GOBankingRates


SANDY, Utah, Jan. 9, 2018 /PRNewswire/ -- Ally Bank, the direct banking subsidiary of Ally Financial Inc. (NYSE: ALLY), has been named the Best Online Bank of 2018 in GOBankingRates' annual rankings. In announcing this year's picks for its Best Banks ...

Ally Bank to mortgage lenders: Gotta spend money to make money


Ally's study was conducted online by Harris Poll from March 28-30 and gathered responses from more than 2,000 U.S. adults in an effort to understand preferences when choosing a mortgage lender. The study found that 98% of those surveyed noted interest ...

Best Online Bank of 2017: Ally Bank


Ally offers customers great benefits such as no checking account maintenance fee, high savings and CD yields, and ample Customer Service and mobile banking access. Ally is a three-time winner of the Best Online Bank award, taking the ... online bank ...

Ally Bank Introduces Direct-to-Consumer Mortgage System


"Offering a variety of home loan products with our hallmark emphasis on superior Customer Service and innovation serves as a proof point that we work tirelessly to be a relentless Ally for our customers' financial well-being," Morais said. "The launch ...

Bank of the Internet USA


•In addition to paying interest on checking, BofI USA has a no-fee money market account with a 0.75% yield—above average even among online banks (although slightly below Ally's). •BofI USA's mobile iOS and Android apps score an average of 4.3 (out of ...

The Best Online Bank


WHY IT WINS: Easy-to-use web and mobile tools, the highest interest rate on checking among online banks (up to 1.25%), and an absence of overdraft fees on its Rewards, Platinum, and Essential checking accounts pushed BofI USA to the top this year, ...

A $1000 Penny Could Be Hiding in Your City


But you have to pick up the right penny. The online bank has hidden 100 "lucky pennies" in 10 cities across the country. Whoever finds these pennies will get a much sweeter payout than a single cent. If you live in Los Angeles, San Diego, Denver ...

Ally Bank places 'lucky pennies' in Detroit worth $1000 each


Stopping to pick up a stray penny off the ground may not seem worth the effort, yet one bank is trying to change that mindset by placing 100 fake pennies across the country worth $1,000 apiece. Ally Bank says it is hoping to encourage Americans to look ...

Start Picking Up Pennies, They Might Be Worth $1000


Ally Bank is going down the Pokemon Go route—although winners will get much more than a virtual monster as a reward. Ally Financial, the bank's holding company, has placed 100 penny-like coins with the company's logo in 10 U.S. cities, the bank ...

Ally Bank


NerdWallet reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with NerdWallet. Banks, issuers and credit card companies are not responsible for any ...

Ally Bank Adds Android Pay and Samsung Pay


Ally Bank, the direct banking subsidiary of Ally Financial Inc., today announced it has enabled Android Pay and Samsung Pay support for its debit card users, offering quick and secure ways to make purchases with compatible Android and Samsung devices.

Ally Bank to Support Android Pay & Samsung Pay - Android Headlines


Ally Bank has released a statement today in regards to mobile payments. They are rolling out Apple Pay support today, on supported devices. But the company also announced that their team is also working on Android Pay as well as Samsung Pay, ...

Ally Bank releases Touch ID, Android Wear ATM locator app


Ally Bank offers a straightforward approach to banking with no minimum deposit required to open an account, no monthly maintenance fees and 24/7 live Customer Service. A subsidiary of Ally Financial Inc., the Bank offers online savings, interest ...

Ally Bank Introduces Touch ID?? and Android??? Wear ATM Locator App


MIDVALE, Utah, Feb. 8, 2016 /PRNewswire/ -- Consistent with steadily growing consumer trends in managing their personal lives digitally, Ally Bank, the direct banking subsidiary of Ally Financial Inc. (NYSE: ALLY), today announced two new features for ...

Ally Bank Review 2016: Checking, Savings and CDs


Ally Bank has become popular among people seeking strong rates, innovative tools and top-notch Customer Service. An online-only operation, it doesn't have to put money into branches, and so can offer better rates and fees and invest more in its products.

Ally Bank Launches New Online Banking Platform


MIDVALE, Utah, Jan. 22, 2015 /PRNewswire/ -- Ally Bank, the direct bank subsidiary of Ally Financial Inc., (NYSE: ALLY) today announced the launch of its redesigned online banking experience. Nearly one half of Ally Bank'sretail deposit customers use ...

Ally Bank Offers Bonus for New Deposits to IRA Accounts in 2015


MIDVALE, Utah, Dec. 15, 2014 /PRNewswire/ -- Ally Bank, the direct banking subsidiary of Ally Financial Inc. ALLY, -4.44% announced it will offer an incentive of $100 - $500 to consumers who rollover or transfer funds from outside Ally Bank to a new or ...

Ally Bank Named "Best Online Bank" by MONEY® Magazine for Fourth Consecutive Year


In citing the reasons Ally Bank was selected as "Best Online Bank," MONEY mentioned that Ally "offers the best package of checking and savings available – with comparatively high interest rates on both accounts ..." and "24/7 Customer Service by phone ...

Ally Bank Tops List of Change Sciences?? Consumer Bank Website User ...


MIDVALE, Utah, Aug. 19, 2014 /PRNewswire/ -- Ally Bank, the direct banking subsidiary of Ally Financial Inc., achieved top ranking in a recent study of the websites for 13 of the nation's top banks, according to Change Sciences Group. The accolade, in ...

Ally Bank Beats Q2 Earnings on Higher Auto Finance Revenues


Rise in auto finance revenues drove Ally Financial Inc.'s (ALLY - Snapshot Report) second-quarter 2014 adjusted earnings of 42 cents per share. The figure outpaced the Zacks Consensus Estimate of 32 cents and improved from a loss of 13 cents in the ...

Will Ally Bank Beat Q2 Earnings on Higher Auto Finance?


Ally Financial Inc. (ALLY - Snapshot Report) is slated to announce its second-quarter 2014 results tomorrow, Jul 29, before the opening bell. In Apr 2014, Ally Financial resumed trading on NYSE following its emergence from bankruptcy and the subsequent ...

Ally Bank Wins Three Silver 2014 Stevie® Awards for Sales & Customer Service


24, 2014 /PRNewswire/ -- Ally Bank, the direct banking subsidiary of Ally Financial Inc., today announced it has been recognized with three silver awards in the 2014 Stevie® Awards for Sales & Customer Service, which organizes several of the world's ...

Customer Requests Drove Ally Bank to Create Windows Phone 8 App


Ally Bank, a mobile banking late bloomer, has created an app for an operating system many financial institutions have yet to embrace: Windows Phone 8. The direct bank's new app lets customers conduct basic banking activities such as viewing account ...

Official Ally Bank app for Windows Phone 8 makes its debut, looks gorgeous


Back in January of this year, we reported that Ally Bank was set to release their app for Windows Phone soon. The time has finally arrived - Ally Bank for Windows Phone is now available for download and it sure does look gorgeous. "The Ally Mobile ...

Forrester: Project Design Lessons from Ally Bank, PwC Australia


Forrester noted that common tasks are easier to conduct via the mobile app, customers bank more often and more expensive call center and website interactions have been reduced. In fact, within a month of launching, the mobile app accounted for 70 ...

Ally Financial Inc. : Ally Bank First to Adopt Pew Disclosure Format for ...


"The Ally Bank team constantly challenges itself to go beyond consumer expectations to set a new standard for Customer Service," said Diane Morais, Ally Bankdeposits and line of business integration executive. "Ally has always worked to make our ...

Ally Bank First to Adopt Pew Disclosure Format for Account Terms and Fees ...


"The Ally Bank team constantly challenges itself to go beyond consumer expectations to set a new standard for Customer Service," said Diane Morais, Ally Bank deposits and line of business integration executive. "Ally has always worked to make our ...

Ally Bank Offers Customers Security Software


The direct banking subsidiary of Ally Financial claims its Webroot SecureAnywhere security software blocks malware, phishing attacks and keyloggers, among other criminal attacks. The software updates automatically. "Security for our Ally Bank customers ...

Ally Bank's Prize-Winning Mobile App


The bank listened to its customers' requests for a mobile app, reached out to determine their needs, and then designed an application that improves customer experience. By Cynthia Clark | Published 11/13/2013 in 1to1 Media. Print Comment Share on ...

Ally Financial Inc. : Ally Bank Named "Best Online Bank" by MONEY® Magazine


Ally Bankis a direct bank in the U.S. that offers a straightforward approach to banking with no minimum deposits, no monthly fees and 24/7 live Customer Service. A subsidiary of Ally Financial Inc., the bank offers online savings, interest checking ...

Can Consumers Who Fear Online Banks Be Convinced to Try Them?


Ally Bank, the nascent online bank that emerged from the ashes of GM Financial, has rolled out another set of creative, entertaining ads. The television and online video advertising illustrates interactions with call center representatives to ...

Ally Bank Launches New Ad Campaign Aimed at the Skeptics


Ally Bank, the direct banking subsidiary of Ally Financial Inc., today launched a new advertising campaign highlighting its leading Customer Service approach and the ease of banking with Ally. The latest ads illustrate Ally Bank's understanding of ...

ALLY FINANCIAL INC. : Ally Bank Launches New Ad Campaign Aimed at the ...


23, 2013/PRNewswire/ -- Ally Bank, the direct banking subsidiary of Ally Financial Inc., today launched a new advertising campaign highlighting its leading Customer Service approach and the ease of banking with Ally. The latest ads illustrate Ally Bank ...

Ally Bank Reaches $40 Billion Milestone in Retail Deposits


In addition to a portfolio of straightforward products, many that are ideally suited for trusts, the Bank has introduced popular online and mobile banking tools backed by a comprehensive Customer Service platform and call center. The Bank has also ...

ALLY FINANCIAL INC. : Ally Bank Wins Customer Experience Award for Ally ...


Earlier this year, Ally Bank won a TNS Choice Award for Direct Banking, two Stevie® Awards for Sales & Customer Service(SM), two Corporate Insight Bank Monitor Awards and a NeighborWorks® Partner Award. "The award for the design of Ally Mobile ...

ALLY FINANCIAL INC. : Ally Bank Wins 2013 TNS Choice Award for Direct ...


Ally Bank won two awards earlier this year in the 2013 Stevie® Awards for Sales & Customer Service(SM)-the Innovation in Customer Service Award - Banking, Financial Services & Insurance, and the e-Commerce Customer Service Award. In addition, the ...

Ally Bank Wins Two 2013 Stevie® Awards for Sales & Customer Service(SM)


Ally honored at the seventh annual competition with Award for Innovation in Customer Service - Banking, Financial Services & Insurance, and the e-Commerce Customer Service Award. Share with Facebook Share with Twitter Share with LinkedIn. Share with ...

Ally Bank offers direct banking, competitive rates


If you commonly use online or mobile banking to access your accounts, pay bills and transfer funds, you may be pleasantly surprised by an additional Customer Service feature of Ally Bank: 24-hour live Customer Service. While you can conduct all of your ...

Wells Fargo, Ally Bank See the Camera as Key to Mobile Banking


A revolutionary as mobile banking has been, it's the camera that resides within smartphones that's lighting the fire underneath adoption drives at banks such as Wells Fargo (WFC) and Ally Bank. "The camera is critical. If you look at the kinds of ...

Video from Ally Bank and Synaptic Digital: Banking Securely Anytime, Nearly ...


Ally Bank is a direct bank in the U.S. that offers a straightforward approach to banking with no minimum deposit required to open an account, no monthly maintenance fees and 24/7 live Customer Service. A subsidiary of Ally Financial Inc., the Bank ...

Ally Bank launches second generation of mobile banking


The new Ally Bank mobile app includes 24/7 live Customer Service, ATM fee reimbursement, and Ally Perks debit rewards and Popmoney person–to–person payment. The FI's secondary app — available to customers and non–customers alike — is one of only ...

Ally Bank Launches Next Phase of Mobile Banking


Alongside features like 24/7 live Customer Service, ATM fee reimbursements, Ally Perks� debit rewards and Popmoney� person-to-person payment, mobile banking rounds out a cohesive customer convenience offering. The evolution of mobile banking ...

Ally Bank Offers New CD Ladder Online Tool


Ally Bank is a direct bank in the U.S. that offers a straightforward approach to banking with no minimum deposits, no monthly fees and 24/7 live Customer Service. A subsidiary of Ally Financial Inc., the bank offers online savings, interest checking ...

Ally Bank Launches New "Stages" Ad Campaign


The spot highlights Ally Bank's 24/7 live Customer Service, which has achieved customer satisfaction scores near 90 percent throughout 2012. This service, alongside Ally's no ATM fees, no monthly maintenance fees and Sleeping Money Alerts, supports ...

Ally Bank Prepares Marketing Revamp in Fight for Deposits


Like previous campaigns, the new television, print and online ads aim to paint Ally Bank as a low-cost financial-services provider that lacks fees charged by other big banks and offers customers more streamlined Customer Service. One TV ad slated to ...

Ally Ads Take Aim at Enemies


In one of the ads, after a woman confesses her love for a robot, the narrator says, "A machine can't give you what a person can," and plugs Ally's Customer Service. The new ads come at a time when the number of adults banking online is growing rapidly.

Ally Bank Earns Praise as a Top "Trustworthy" Retail Bank


About Ally BankAlly Bank is a direct bank in the U.S. that offers a straightforward approach to banking with no minimum deposit required to open an account, no monthly maintenance fees and 24/7 live Customer Service. A subsidiary of Ally Financial Inc ...

Ally Bank Announces 1 Million Customer Accounts, Launches Mobile Banking


About Ally Bank Ally Bank is a direct bank in the US that offers a straightforward approach to banking with no minimum deposit required to open an account, no monthly maintenance fees and 24/7 live Customer Service. A subsidiary of Ally Financial Inc., ...

Ally Bank Review: Certificate of Deposit Options for Every Type of Saver


You can call, chat with a Customer Service representative or just use regular mail to notify Ally that you want your money after maturity of the account. Do this during the ten-day grace period following maturity to avoid a penalty.

Ally Bank debuts TV ads


Midvale, Utah—Ally Bank, a subsidiary of Ally Financial, debuted two new TV commercials that are part of its “People Sense” campaign, which launched in September. The ads focus on the importance of Customer Service and highlight Ally services such as ...

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