Flag CVS Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I went into CVS earlier today, first time I'd been there in at least 2-3 years. I was looking at toilet paper and when I turned around laundry was behind me in the same aisle so I was looking to see if there were any deals. I saw a sale tag on a row of Tide Pods for $2.94 which is lower than normal price would be so I took a pic of the tag & Tide Pods then I picked them up and put them in my cart to purchase. When I went to register the lady went to check laundry aisle & manger came right away & I went over to the aisle Only to be yelled at by the Store Manager who then accused me of moving the Tide Pods & putting them there myself & told me that I was lying about moving them bcuz he saw me as he said he was watching me, which I did Not. I first asked him Why he was being so Hostile & Why he was yelling at me? Then I asked him to go review video cameras bcuz I hadn't moved anything and didn't appreciate being told that I did. He then went to the Office to review cameras. He came back out even angrier then before bcuz he saw that I hadn't touched them. He grabbed them from lady's register and slammed them down on the counter to ring them up. He rang them up changing prices & at the end I handed him Tide Coupons which weren't scanning so he voided transaction. He rerang them & was taking them off and some were still not scanning. So, he said to pay the Total & he'd give me back $6 as a pay out from drawer. So I paid he then threw my card and money on the counter & said Have a Nice Day!! I've Never been treated like this by a Store Manager EVER!! I Really hope CVS is reading these reviews. It was Very Embarrassing to be yelled at by a Manager about laundry soap with a line of people standing there.
Location Getz Rd Fort Wayne, IN


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video