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Lexus has the best customer service. I am writing to reflect my and my wife's unhappiness with the new RX 350 front grill! We both drive RX's and have been Lexus drivers for well over 20 years. LS and RX. Lexus designs have always been industry leaders. This is the first Lexus design that people make immediate fun of. "Cowcatcher" front end is the funniest. "Embarrassing" is the worst! We are planning to buy new Lexus' this fall but if the RX front end is still a laughing stock of car reviews and the public we'll be buying competitor vehicles due to looks even though we love the interior cabin design and performance of the RX. Please improve the ugly front grill!!! Sincerely, Chuck Sack Austin Texas


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