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After speaking to representatives the Christmas week of the 23rd 24th 25th and after that I still have a problem that my old password is listed on my computer which one I purchased it 8 months ago that was might have my username it is no longer my username and I have no idea what the password is therefore I can't sign on telling me that I need a different password and not allow me to provide one sending me to get a code and when I put the code in it tells me time is expired when I purchased the computer Lars gal LIRS gal at Juno. Com was my username I have no idea what the password is that went with that therefore I am NOT able to provide it and the system is unable to help me


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