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QuickBooks Pro Online--Intuit Marketing Dept says it's "lightening fast," and most features are very similar to QB Pro on desktop. Not true!! Despite fast connection & cleared history, lots of screen refresh waiting time, entries are often lost when it times out waiting, reports and ability to customize greatly limited, very handicapped by comparison to desktop version. NOT happy with it, will switch to something else as soon as we finish year-end stuff.

When talking with customer service, they seem to know about deficiencies, always have an excuse and say it'll be out in an updated version "soon," although they describe soon as 12-24 months, at best.

Intuit used to be the best but seems to have rested on its laurels and is now mediocre at best, and their online version isn't even that good.

And their overseas support staff--one time got 4 women in a row all named "Mary,: who barely understood English and simply wanted to sell me more stuff, not fix problem.

Incredibly disappointed, can't wait to switch and never look back. $34/month for this?!?


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