Posted by Anonymous
I've made my payment twice, on the 14th and 16th, why can't I actually talk to anyone, this is pathetic
Rogers customer service
Find contact information for Rogers customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Rogers customer service news.
- How to reach a live person:
- At the voice operated menu, say "Talk to a representative" and then say the name of the service for the type of department you want. It usually helps to say the name of the service("Wireless" for cell phones and data devices, "Cable" for TV services, etc.) before saying "talk to a representative". Pressing 0 a bunch of times may get you to someone, but it always results in you having to be transferred sometimes several times.
- Hours of Operation:
- 24/7
- Email:
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- Customer service link:
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- Main Company URL:
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Posted by Anonymous
On Friday july 18, I added a $5 texting add-on and a $15 data plan using "chat". The person I was working with knew I was using a BlackBerry phone but added the non blackberry plan which did not work. Today (7/19)I added the blackberry data plan and deleted the other one using your application. In the process the texting addon was removed. I don't see where I Got a credit for the removable of the wrong data plan or the texting plan. I couldn't figure out how use the program as it looked like it was going to add another texting plan can someone please call me, (since I can't find a telephone number for you to TALK to))