Southwest Airlines customer service

Quickly locate Southwest Airlines technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the Southwest Airlines page at any time.

Customer Service

Update this Department Add a Comment

  • How to reach a live person:
    • Believe it or not, but this is a direct number to an actual person! Just stay on the line when the recording begins. Kudos to Southwest.
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • TTY number is 800-533-1305

Rapid Rewards Customer Service

Update this Department Add a Comment

  • How to reach a live person:
    • This information has not been added.
      Click here to update this department.
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

Posted by Anonymous


I am leaving ISP TIMEwith stopover @BWI NEED Flight # and confirnatio Time to arrive?90 minutes before flight?

Posted by N/A


This Past Summer Purchased Tickets For Christmas With Family.by A Customer Service Manager She Told Me Because Of Computer Problem Could Not Send Flight Itinerary To My Daughter.she Still Has Not Received It.her E-mail Is [email protected] -my Phone Number Is traveling Dec.21,2016 From Buffalo,n.y. To Burbank,ca..what Are You Going To Do For Me.how Will You Resolve Problem?december,2016 Is Next Month.i Await Your Speedy Reply. Thank You, Gerald Stephen Petruniak Ps: Do Not Leave Any E-mail Messages To Me Please Send To My Info To My Daughter

Posted by Venado grande


Automated call at 3:15 AM telling us flight cancelled. No help to rebook & held forever with no answer at customer service

Posted by Wanda fleming


I was caught in the computer glitz last night.does the airline offer any compensation for a delayed flight and getting home at 4 am ? San Jose to Denver flight left at 9:45 pm.l love southwest! But right now not so much.Jesus.

Posted by Anonymous


Southwest Go Yourself.


Do you people answer the phone. I have a teen ager traveling tonights, from Portland, OR, stopped in San Jose, waiting, to find out what is going on and no one answer the phones, phone numbers are wrong. Customer service is like 20 minutes, so I hung up hoping another number might be faster

Customer Service Ratings

Based on 192 votes.

2.9

Get Immediate Help

Have a Southwest Airlines question? Get immediate Southwest Airlines support from HelpOwl.com.

Got an Idea?

Have an idea for Southwest Airlines? Submit, rate and comment on Southwest Airlines ideas by visiting IdeaIncite.com.

Corporate Office

Locate the Southwest Airlines corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Southwest Airlines customer service rankings, employee comments and much more from our sister site.

Southwest Airlines customer service news

Southwest Airlines Offers Trips for Less Than $100 With This 72-Hour Travel Deal

Southwest Airlines is launching huge discounts this week with its three-day sale offering round-trip fares for under $100, USA Today reported. The sale will run through Thursday, and will cover domestic flights between Nov. 28 and Dec. 19, and againĀ ...


Southwest Airlines Becomes the Latest Carrier to Overhaul Its Pet Policy

People who travel with their pets, including those with service or emotional support animals, have faced a year of changes. Southwest Airlines is the most recent air carrier to announce an overhaul to its pet policy, following in the footsteps of Delta ...


Southwest Airlines Passengers on Four Separate Flights May Have Been Exposed to Measles

22 (Flight 665 from Harlingen to Houston and Flight 44 from Houston Hobby to Dallas Love Field), according to USA Today. “Our safety and security groups worked with the CDC (Centers for Disease Control and Prevention) to support the agency's work inĀ ...

Related Companies

Listings for companies similar to Southwest Airlines: