American Airlines Called the Police on a 'Trump-Supporting' Doctor. Was This Necessary?
customer service is, indeed, not about escalating conflict. What, though, should American Airlines personnel ... Again, this might seem like an example of customer service and law enforcement struggling with judgment. And, perhaps, who can blame them?
Chicago Coming to Athens: American Airlines to Launch New Daily Direct Flight
American Airlines announced a nonstop daily service from Chicago's O'Hare International Airport to Athens for the 2019 summer season. The service on a Boeing 787-Dreamliner will start on May 3, 2019. The Athens airport hailed the news: “Chicago isĀ ...
An American Airlines First-Class Passenger Says He Was Yelled at by a Flight Attendant. The Question Is Why
Policing replacing customer service. It's been a trend on airlines for quite some time. Making planes narrower and shoving more seats inside them doesn't help. Still, this was first class. Isn't it a touch déclassé to yell in first class? Stawski says ...