Posted by Anonymous
Spectrum mail website is Painfully Slow, unusable, and has been for many months.
PLEASE FIX IT.
Time Warner Cable customer service
Time Warner Cable was an American media and cable television provider. Time Warner Cable was acquired by Charter Cable in 2016. Time Warner Cable offers customer service by phone contact and email support.
- How to reach a live person:
- Keep pressing "#" when recording begins. Took me 2 times.
- Hours of Operation:
- Mon-Fri: 9am - 5:30pm EST
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- Main Company URL:
- Description:
- This is the direct line to their corporate customer service.
If you need the direct number for your local market, click here to go to the customer service phone numbers page on the Time Warner Cable web site.
- This is the direct line to their corporate customer service.
- How to reach a live person:
- Press 2 when recording begins
- Hours of Operation:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Email:
- Customer service link:
- Description:
- This information has not been added.
Click here to update this department.
- This information has not been added.
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Posted by Anonymous
I have only had 1 person, as long as I have been dealing with TW who has been helpful. Now I am tiring to reach her, and guess what.....
can't get her. No person should have to spent hours and hours will any company. I guess you all still don't care what people think your
company. If I EVER heard 1 person say anything good about your company,...I would faint. I moved last Julu and it took me over 2 month to get my cable worked out. I had made arrangements 31/2 weeks before moving, and nothing happened like I was told....it was a nightmare.
Now I am trying to get in touch with the only person that finally helped me.....no number. Your customer service STINKS. I would think a
company your size would about reputation. AT&T has just installed in my new neighborhood FO...and are offering some good prices. Ian sure you think I am making all of this up. You all could care less about your customers, if you did people would not always say how much they hate TW.