Find the latest Suddenlink news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
NEW YORK--(BUSINESS WIRE)--Oct 31, 2018--In relation to Altice USA, Inc.'s (“ Altice USA ”, NYSE: ATUS) intention to further simplify its structure and operations by combining (the “ Combination ”) the Suddenlink (Cequel) and Optimum (Cablevision) ...
Altis USA, Inc. (Suddenlink) hereby notifies the public that starting June 15, 2018, there will be changes to some monthly service fees and surcharges for certain new and existing Suddenlink residential customers. These changes are being made to align ...
In addition to the rate fees, Suddenlink's letter states that if a customer's service is interrupted for non-payment, the restoration fee will increase to $10 for single- and double-product customers and $15 for triple-product customers. The standard ...
City officials received a response from Altice USA, Suddenlink's parent company, earlier this month stating they had no plans to reopen the store. Due to the response, paired with the potential of litigation regarding the issue, city officials decided ...
BCN Telecom has expanded its broadband services portfolio by adding Cable One, Mediacom and Suddenlink, a subsidiary of Altice USA. The company's broadband portfolio also includes services from AT&T, Centurylink, Comcast, Cox, Optimum, Spectrum ...
The Parkersburg telecommunications center was the only operation to close — the walk-in center and technical support were still available locally. In 2015, the European telecom company Altice paid $9.1 billion to purchase Suddenlink Communications.
In May, Altice USA reached a comprehensive carriage renewal agreement with Viacom that returned the channels to Suddenlink. In July, CEO Dexter Goei said 16 Viacom channels would return to Suddenlink systems beginning in August, with the rollout ...
ST. LOUIS -- Altice USA announces today that it is now offering Suddenlink internet service with an up to 1 Gigabit per second download speed in four new 'Gig Cities': Batesville and El Dorado, Arkansas; Maryville, Missouri; and Conroe, Texas. The ...
A Suddenlink representative reached in the company's Customer Service center in Tyler, Texas, acknowledged that customers had lost their service during the Fourth of July holiday, but told The Courier she was unable to provide an exact number of ...
Suddenlink recently completed an upgrade of Abilene's television lineup to all-digital technology, said Janet Meahan, spokeswoman for Suddenlnk's parent company, Altice USA. "As part of this all-digital network investment initiative, the company has ...
Suddenlink parent Altice USA, the U.S. arm of French mogul Patrick Drahi's Altice NV, said Thursday it reached an advertising and content distribution agreement with Viacom that would return some of the company's channels to Suddenlink customers.
A telecommunications call center in Parkersburg will be closing this summer, putting nearly 170 people out of work. Media outlets report Altice USA is shutting down the Suddenlink Communications call center this summer. Altice purchased Suddenlink more ...
It says other local operations, including the customer walk-in center on Seventh Street and technical support, will continue to operate locally. Altice says the drop in call volume is due to technological changes resulting in more reliability in ...
PARKERSBURG, W.Va. — Suddenlink plans to close its call center in Parkersburg later this year, eliminating 167 jobs, company officials announced Wednesday. Suddenlink, which is now owned by Altice USA, has operated the call center, located near the ...
Altice USA, formed from the acquisition of cable operators Cablevision Systems and Suddenlink Communications, has filed for an initial public offering. In the SEC filing Tuesday, Altice USA indicated that it plans to raise up to $100 million — however ...
A press release from Suddenlink said, “Altice USA, which provides Suddenlink services Athens and the Cedar Creek Lake area, announced on Tuesday it has completed an upgrade of Suddenlink's Athens/Gun Barrel City TV lineup to all-digital technology.
Altice USA continued its quest to deliver DOCSIS 3.0-powered 1-gig services to the majority of its acquired Suddenlink Communications footprint, announcing the rollout of “GigaSpeed”-branded service in Kinston, North Carolina. “Today's announcement is ...
Just a few days after announcing the rollout of 1-gig cities into several Louisiana communities, Altice-owned Suddenlink Communications announced gigabit expansions further into Texas and the Southwest. Clovis and Texico, New Mexico., and Farwell ...
Clovis and Texico, New Mexico., and Farwell, Texas, are the latest towns in the Suddenlink footprint to receive 1-gig speed upgrades, with Altice USA — which purchased a controlling stake in Suddenlink last year for $9.1 billion — supporting ...
Gene Reagan, Altice USA senior director of corporate communications for Suddenlink Services, in Atlanta, Ga., said Friday the company is moving away from the analog television cable service which had provided a much better picture and sound quality ...
Altice USA is extending its 1 Gbps internet service to Suddenlink customers in Alexandria and Pineville, Louisiana, marking the next step in the cable MSO's broader Operation GigaSpeed initiative in its Suddenlink region. While residential services are ...
New York – August 25, 2016 – Altice USA today announced that the company is providing its Optimum and Suddenlink residential and business customers with free unlimited calling to Italy following this week's devastating earthquakes. The free calling ...
“Today's announcement is the next step in Operation GigaSpeed, the company-wide plan we announced in August of 2014,” Altice USA Vice President of Suddenlink Operations Robbie Lee said, in a statement. “In sharp contrast to other large providers, ...
PARIS — Patrick Drahi's Altice saw its profit rise by 2.7% with adjusting earnings of 2.27 billion euros ($2.52 billion) during the second quarter, bolstered by the group's recent acquisitions in the U.S.. Listed on the Dutch stock market and ...
In its second quarter under the Altice USA umbrella, Suddenlink generated revenue growth of 3 percent, with pay-TV customer losses slowing to 23,000 vs. 29,000 in the second quarter of 2015. The MSO lost 2,000 broadband customers vs. losses of 3,000 in ...
Eighty-one Suddenlink employees will be laid off as part of the closure of its Greenville, N.C. call-center, which was confirmed last month by the company's new owner, Altice USA. The disclosure was made under the North Carolina Worker Adjustment and ...
Suddenlink cable announced Thursday that it is closing its Greenville call center this fall, switching operations to several larger centers in the United States. Employees were notified Thursday, corporate spokeswoman Lisa Anselmo said. The company won ...
Suddenlink plans to move an unspecified number of call center operations jobs out of St. Joseph. On Thursday, the cable provider announced that it will be transferring some of the St. Joseph call center's activities to its larger call centers in the U ...
... available in all of the neighborhoods and households we are able to serve throughout Amarillo, Canyon and Tulia," Altice USA VP of Suddenlink operations Brian Borthwick said in a statement, describing the rollout as "the next step in Operation ...
Starting with their July bills, Suddenlink customers will be charged a $1 “paper convenience fee” if they choose not to switch to paperless billing. When Josh Bucklen glanced at his grandmother's Suddenlink bill last month, he was surprised to see a ...
Suddenlink is the latest U.S. MVPD to complete an integration with Hulu, announcing Thursday that the SVOD service is now available to the MSO's subs with TiVo-powered set-top boxes. Suddenlink customers with Hulu subscriptions can access the OTT ...
Their Customer Service number is: (877) 794-2724. Or you can send them a Tweet, @Suddenlink. Or you can post a comment on their Facebook page at http://www.facebook.com/mysuddenlink/. KFSM has proudly served your community for many, many years ...
Suddenlink, the MSO now owned by Altice, is the latest MSO to introduce unlimited data plans for its broadband service, making that option available to customers that subscribe to its two fastest Internet service tiers in a given market. Suddenlink's ...
Altice USA co-President and CFO Charles Stewart said in a release that it is "investing more than $4 billion per year in our networks around the world." A key focus for the company has been on markets like Texas. In September, Altice, through its ...
Charles F Stewart will serve as co-president and chief financial officer of Altice USA, and Hakim Boubazine will serve as co-president and chief operating officer. US operations will be coordinated with other Altice operations by Michel Combes, Group ...
Altice CEO Dexter Goei will become chairman of Altice USA. Charles F. Stewart, a former investment banker with Morgan Stanley, and Hakim Boubazine, former CEO of Altice's Dominican Republic operations, will serve as co-presidents of Altice USA. Stewart ...
As part of the Suddenlink deal, chairman and CEO Jerry Kent will officially leave the company he founded in 2002, but has agreed to invest in Altice USA. Kent will become chairman of a newly formed Advisory Council at Altice USA, the other members of ...
The FCC has stamped its approval on Altice Group's proposed $9.1 billion acquisition of Suddenlink Communications. Altice and Suddenlink announced the deal in May, with Altice agreeing to acquire a 70% interest in the mid-sized, St. Louis-based MSO, ...
Suddenlink Communications announced last week on its official blog that the MSO has rolled out its residential 1-Gig service to three more areas: Georgetown, Texas; Lake Charles, La.; and St. Joseph, Mo.. Suddenlink, which is being acquired by Altice ...
Suddenlink Communications' prospective European owners are closing in on a $9.1 billion deal for the U.S. company. Suddenlink representatives said Altice's acquisition of the company is moving forward, with the European company's purchase expected to ...
In what could very well be its last earnings conference call before it closes its $9.1 billion deal with European telecom company Altice, Suddenlink reported strong third quarter results, boosting cash flow by double digits and revenue by nearly 4 ...
Wolff: Will Brits head for the Brexit? by Michael Wolff, USA Today. Corrections and clarifications: This column was updated to make clear that British Prime Minister DavidCameron has said he will stay on even if. ... Customer Service. Subscriber ...
Suddenlink Communications announced on its official blog on October 28 that the MSO has deployed its residential 1-Gig offering in three more markets – Bossier City, La.; and Tyler and Victoria, Texas. A developer for Santa Rita Ranch, an area near the ...
Suddenlink Communications said it has launched its 1 Gigabit per second high speed data service in Abilene, Texas, bringing the number of areas with the offering to 18 communities. As is the case with other Suddenlink 1Gbps markets, Internet customers ...
Arris said Suddenlink Communications has tapped the vendor's service provider-focused WiFi solution to bring “carrier-grade” wireless connectivity to commercial customers throughout the MSO's 17-state area. Arris's carrier WiFi platform is comprised of ...
Suddenlink Communicatins has expanded its 1 Gbps residential broadband service to four more areas of Texas -- Lubbock, Shallowater, Wolfforth and Post – while also juicing up the speeds of two existing tiers for no added cost. As part of the upgrade, ...
Cash Flow and revenue rose in the second quarter at Suddenlink, despite increased basic video sub losses driven by seasonality and rate hikes. Seasonality and rate increases helped push subscriber losses slightly above the average in the second quarter ...
Humboldt County, Calif., has sent a letter to the FCC opposing the Suddenlink-Altice merger, claiming the cable operator owes the county $500,000 in back franchise fees. Humboldt County, Calif. (pop. 134,493), has come out in opposition to Suddenlink ...
Tied in, residential high-speed Internet customers in those markets who are on two other speed tiers will get a free speed boost – those on the 75 Mbps (downstream) service will now get 100 Mbps, and subs who take the 100-Meg tier will be upped to 200 ...
Suddenlink has been on a summer sports tear lately, adding a handful of new networks to its Sports Plus tier, the latest two being MAV TV Motorsports Network and global sports network One World Sports. In the past week, Suddenlink has added Fantasy ...
