Suddenlink customer service news

Find the latest Suddenlink news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

Suddenlink Scores Sports Net Deals


Suddenlink Communications has inked carriage agreements with Fantasy Sports Network and Fight Network, the company said Monday. The Anthem Sports & Entertainment Corp.-owned networks will be available to 1.5 million Suddenlink subscribers across ...

Universal Sports Network and Suddenlink Announce Multi-year Distribution Agreement


LOS ANGELES (July 1, 2015) – Universal Sports Network announced today a new, multi-year distribution agreement with Suddenlink, the seventh largest cable distributor in the U.S. The deal gives Suddenlink the rights to distribute Universal Sports ...

Suddenlink Links Up With Hulu


Suddenlink Communications has joined a growing group of MVPDs that have struck distribution agreements with Hulu that will enable its customers to access the subscription OTT service on leased devices. Suddenlink, an operator with 1.1 million TV subs ...

As TV goes online, Suddenlink latest to hook up with Hulu


Suddenlink, which has 1.1 million TV subscribers, is the latest to hook up with Hulu, adding the service to its TiVo set-top box. It already had a partnership with Netflix. There has been a string of cable company partnerships with Hulu and Netflix ...

Suddenlink Inks Hulu Deal to Stream Service via Set-Tops, While Not Carrying Viacom Nets


Midsize cable operator Suddenlink Communications was unable to reach a deal to distribute Viacom's suite of 24 networks — but it has just clinched a pact with Hulu to offer subscribers access to the Internet TV service's premium VOD service ...

Suddenlink could be purchased by European cable giant


ST. LOUIS, Mo. — One of the largest cable companies in West Virginia could be purchased by a European cable giant later this year or early next year. Several reports say Altice will purchase Suddenlink for $9 billion. A Suddenlink spokesman was quoted ...

Altice to Buy Suddenlink Stake For $9.1B


European telecom giant Altice gained a foothold in the U.S. telecom market Wednesday, agreeing to acquire a 70% interest in Suddenlink Communications for $9.1 billion. Altice will purchase the stake from Suddenlink's owners – private equity firm BC ...

Altice enters US cable market by buying Suddenlink


Altice, the Luxembourg-based telecom company with services throughout Europe, said Wednesday it's entering the U.S. market by buying cable operator Suddenlink Communications. The deal values Suddenlink at about $9.1 billion. And Altice, which is ...

BC Partners, CPPIB to sell 70% of Suddenlink to Altice


New York, USA and Toronto, Canada (May 20, 2015): BC European Capital IX (BCEC IX), a fund advised by BC Partners, and Canada Pension Plan Investment Board (CPPIB), together with management and other co-investors, announced today that they ...

Exclusive: Altice eyes US with TWC, Suddenlink buys - sources


Related Stories. Time Warner Cable posts a 3.6 pct rise in revenue Reuters; Time Warner Cable, Charter expect deal closing in first quarter 2016, not 2015 Reuters; Time Warner Cable Inc Admits Its Customer Service Faults: "We Can Do Better" Motley Fool ...

Time Warner Cable has a new suitor


(Reuters) - French telecommunications group Altice has held talks to buy Time Warner Cable, and is close to buying smaller peer Suddenlink, moving into the U.S cable market, according to people familiar with the matter. The negotiations with Suddenlink ...

Viacom Who? Suddenlink Improves Subscriber Losses


Suddenlink Communications lost about 6,400 basic video subscribers in the first quarter, a marked improvement over the 35,000 customers it shed in the prior period and adding to what is becoming mounting evidence that its decision to drop Viacom's 24 ...

Suddenlink Signs On Customer Call-Back Partner


... reduced our abandonment rate by 25%. It's clear that offering a call-back option is essential to providing excellent Customer Service." About 75% of callers consider the notion of a call-back feature “highly appealing,” according to a Forrester ...

Suddenlink Renews Weather Channel Pact


Suddenlink and The Weather Channel have reached a multi-year distribution agreement for The Weather Channel and Weatherscan linear services. The deal will also give Suddenlink TV Everywhere rights through subscriber authentication on multiple ...

Alarm.com At Home With Suddenlink


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Suddenlink boosts Internet speeds this week


Suddenlink customers can look forward to potentially faster speeds this week, with high-speed fiber-optic internet download speeds increasing up to 150 Mbps, with upload speeds of up to 7.5 Mbps in Lake Havasu City, effective Thursday. Customers who ...

Suddenlink Video Sub Losses Increase


Suddenlink Communications lost about 34,800 basic video customers in the fourth quarter, its first to show the impact of its decision to drop about 24 Viacom channels on Oct. 1, and about four times higher than the 8,600 video customers it shed in the ...

Does Viacom Offer Must-Have Programming? Suddenlink Says No


UPDATE, WEDNESDAY AM: Suddenlink asked for a clarification to its CEO's statement to us yesterday that Viacom was “dead last” in the company's analysis of viewers per dollar the cable company pays for programming. That's true after you factor out ...

El Rey Network to Launch on Suddenlink


Austin, TX, Feb. 3, 2015 -- Today, Suddenlink and El Rey Network announced that the network is now available to Suddenlink customers in selected cities across the country. El Rey Network is an English-language general entertainment network founded by ...

Suddenlink Launches El Rey Network


Marketing · Advertising · Social Media · Customer Service · Multicultural · Public Service · TV Everywhere ... Subscribe · All Access Login · Newsletter · Digital Edition · Customer Service · Current Issue · Archive · Facebook · Twitter .... Josh ...

Suddenlink Hooks Up Showtime Anytime


Suddenlink Communications has joined the ranks of MVPDs that have added support for Showtime Anytime, the premium programmer's authenticated TV Everywhere service. Showtime has adapted its TVE service for iOS and Android devices, PC and laptop ...

Suddenlink To Roll Rovi's Guide On HD-DTAs


Advertising · Social Media · Customer Service · Multicultural · Public Service ... Video CableCARD Deployments Hit 52.61M By Jeff Baumgartner May 11, 2015 Technology Tech Groups Talk Up USA Freedom Act By John Eggerton May 11, 2015 Courts Title II ...

Suddenlink adds new channels in lineup in lieu of lost Viacom channels


“We attempted to send a rational offer for channels that was economically reasonable, but Viacom insisted a 4½ year contract which would've raised prices 50 percent for customers. We had surveys, polls and customers called to our call center, and most ...

Suddenlink Adds CBS to On-Demand Lineup


Suddenlink Communications said it has added CBS broadcast network programming to its on-demand primetime lineup, making on-demand programming from all four broadcast networks – ABC, CBS, Fox and NBC – available to digital TV customers.

Suddenlink Taps Shelton For NC Finance Post


Suddenlink Communications said it has named Mike Shelton as vice president of fiscal operations for its North Carolina Region. Shelton, a 25-year veteran of the finance industry, will be responsible for all aspects of regional fiscal operations ...

Suddenlink Adds Sony Movie Channel


Sony Movie Channel is the latest programming service to be added to the Suddenlink Communications lineup in the wake of the cable company's dropping Viacom-owned networks in a dispute over license fees. Since Suddenlink said on Sept. 30 it would ...

Suddenlink Connects With NuTEQ


NuTEQ Solutions said Suddenlink Communications has selected Crosstel Call Routing Management System (CRMS) to manage its local and long distance traffic. The vendor said the CRMS platform provides Least Cost Routing (LCR), Dynamic Fraud ...

Suddenlink Signs on Byron Allen's Comedy.TV


Advertising · Social Media · Customer Service · Multicultural · Public Service · TV Everywhere ... By MCN STAFF Feb 24, 2015 Ratings USA Dethrones ESPN With February Primetime Ratings Win By R. Thomas Umstead Feb 24, 2015 Content Zaslav: Fox Rumors ...

UP, Aspire Launch on Suddenlink


Advertising · Social Media · Customer Service · Multicultural · Public Service ... Subscribe · All Access Login · Newsletter · Digital Edition · Customer Service · Current Issue · Archive .... BASE, ANTARCTICA · Demi Lovato Added To The Lineup For The ...

Suddenlink, Discovery Reach Carriage Deal


Suddenlink Communications has reached a long-term carriage agreement with Discovery Communications, its latest pact in the wake of its ongoing blackout of Viacom channels. Suddenlink Communications has agreed to a long-term multi-platform carriage ...

BabyFirst Network Launches On Suddenlink


BabyFirst, the TV network devoted to delivering high-quality child development programming to tots and their parents, announced today it has launched on Suddenlink, the nation's seventh-largest cable operator. The network is now available to ...

Suddenlink customers complain of blocked websites


Fishing conditions improving at Lake Meredith · USA Unites Award winner straight out of Canyon · Georgia Street construction nears completion · 3 men arrested for recent delivery driver robbery · Amarillo's emergency call center recognized by NCMEC.

Viacom Channels Dropped From Suddenlink Lineup


The cable company has dropped Viacom channels, including MTV, Comedy Central, TV Land and Nickelodeon. It happened over a dispute about retransmission fees. Suddenlink said it is replacing the channels with new channels such as Sprout, FXX and ...

Viacom Blocks Suddenlink Subs' Online Access to Shows


As expected, Viacom is blocking Suddenlink Communications' customers' access to its online content in the wake of its failure to reach a carriage renewal agreement with the pay TV provider. According to Suddenlink, customers who logged into websites ...

Suddenlink customers fume over lost Viacom channels


Hours after Suddenlink cable customers in West Virginia had several Viacom-owned channels removed from their cable lineups, the companies disagreed on how negotiations to keep the channels in customers' cable packages ended. The break-up comes ...

Suddenlink Launches Glenn Beck's TheBlaze After Removing Viacom Outlets


TheBlaze, the news and opinion network founded by Glenn Beck, has launched on Suddenlink Communications, the nation's seventh-largest cable operator. TheBlaze will be universally available across Suddenlink's footprint on its expanded basic level of ...

Suddenlink to Drop Viacom TV Networks in Dispute Over Fee


Suddenlink Communications, a cable provider with about 1.4 million residential customers, dropped Viacom Inc. (VIAB) channels including Nickelodeon and MTV in a dispute over fees. Suddenlink said in a statement yesterday that New York-based Viacom is ...

Suddenlink, Viacom Negotiations Reach Impasse


Advertising · Social Media · Customer Service · Multicultural · Public Service · TV Everywhere · TV Apps · Advanced Services · Interactive TV · HD TV .... $39.99 in USA but 120 rupees in India (about... ESPN Streams ICC Cricket World Cup Knockout Round ...

Suddenlink, CBS Reach Carriage Deal


Advertising · Social Media · Customer Service · Multicultural · Public Service · Technology · SCTE Cable-Tec Expo · Next TV · TV Everywhere · TV Apps · Advanced Services · Interactive TV · HD TV · 3D · INTX · People · Ratings Intelligence. Content USA ...

Suddenlink Inks Carriage Deal With Diddy's Revolt TV


Hip hop mogul and entrepreneur Sean "P. Diddy" Combs' Revolt TV has reached a carriage agreement with Suddenlink Communications. Suddenlink Communications has reached an agreement to carry entrepreneur and hip-hop mogul Sean “P. Diddy” ...

Suddenlink Girds for Viacom Carriage Fight


About 1.1 million Suddenlink Communications video customers across the country could lose access to Viacom networks like Nickelodeon, MTV and Comedy Central on Sept. 30, if the two don't come to a renewal agreement. So far, it doesn't look too good ...

Suddenlink Launches Community Impact Challenge


AMARILLO -- Suddenlink is launching a program that invites area residents to imagine new ways of giving back to the Amarillo-Canyon community. "If you see a community need, we encourage you to develop a creative new way to address it," said ...

Suddenlink offering new Internet service


technical support is available 24 hours a day, seven days a week. More information about local Suddenlink services is available by going to the company's website www.suddenlink.com and entering an address and ZIP code; by visiting Suddenlink's local ...

Suddenlink Rolls Home Automation Service


Suddenlink Communications said it's taking a step beyond home security with the launch of a home automation service that also bakes in 24/7 monitoring and remote control of a variety of home functions. Pricing and fees for the service, called Connected ...

Suddenlink Adds WatchESPN


Suddenlink Communications has joined a growing group of MVPDs that has extended support for WatchESPN, the sports giant's TV Everywhere service that connects authenticated users to ESPN, ESPN2, ESPN3, ESPNU, ESPN News, ESPN Deportes, the ...

Suddenlink announces Internet speed upgrade project


NIXA – As the clock ticks on a study of Internet use in Nixa, one of the city's top providers announced an effort to boost surfing speeds. Suddenlink unveiled a program to offer 1-gigabit per second service to all of its customers. "Earlier this year ...

Disney, Suddenlink Reach New Carriage Deal


The Walt Disney Company has reached a new carriage deal with Suddenlink that will add a slew of new services. The new multi-year agreement will add ESPN's Longhorn Network and the upcoming SEC Network – which launches Aug. 14 – as well the ...

Suddenlink Links Comprehensive Disney Deal


Amped-up affiliate action continued apace for The Walt Disney Co., as the programmer Monday announced a multiyear, multiplatform renewal pact with Suddenlink Communications. The comprehensive deal, financial terms of which were not disclosed, ...

Suddenlink: We'll Show Ours If They Show Theirs


Suddenlink Communications Chief Jerry Kent said cable operators are willing to open up their billing practices to public scrutiny if programmers are willing to do the same with their content pricing practices. Suddenlink Communications chairman and CEO ...

Suddenlink Boots Up 300-Meg Internet Tier


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