Read the reviews below to see the experience other people have had when dealing with customer service from Sephora.
It's obvious nobody cares about customers at Sephora. Every time I go, I'm reminded why I don't want to go any longer. I was excited to try their azelaic acid based on a great article I read on https://www.fabhandbook.com/what-is-azelaic-acid/ but I couldn't get answers to simple questions from anyone there.
Every time I call the customer service hotline I get forwarded over to medical alert it's a scam they don't want to give you a customer service. I have a gift card that I paid for and a Market Basket store and it won't work so pretty much I just lost the money I paid for the gift card and I will never buy another gift card from Sephora again rip off.
I was in your Fresno store with my granddaughter last Saturday September 24th. She was insecure about choosing foundation and bronzing powder. Jack asked us if he could help and he was so wonderful. He chose a perfect foundation, bronzing powder, mascara and lip gloss for Alli.
Jack made it fun and he was so knowledgeable. There was no pressure from him just thoughtful, patient help.
We said our thank yous but will you, please, acknowledge him for us.
He, truly, made this shopping experience a pleasure.
Lonie Dell
