Posted by RM-SU77 remote control
Well surprize I call the 800 number and press3 and press1 and a person was at the other end and I got a very nice service from a nice lady to tell me how I could replace my Remote control that is very old Thanks
JVC customer service
JVC is Japanese manufacturer of electronics and other consumer products. JVC is best known for being one of the early producers of the Video Home System. JVC offers an online form submission as their preferred means of customer service.
- How to reach a live person:
- Press 3 and then Press 1 and it will get you to a person
- Hours of Operation:
- Mon-Fri: 8am-8pm CST
Sat: 8am-5pm CST
Sun: 9am-4pm CST
- Mon-Fri: 8am-8pm CST
- Email:
- This information has not been added.
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- Customer service link:
- Main Company URL:
- Description:
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User Reviews
15
Sep
22
Jul
Posted by jvc smart
jvc is one of the worst product to buy ever.
one ofg the worst built remote control
and the local dealer is the worst to help.
and when oi called the customer service they not willing to help.
and the service center without any checking done wants to change a mother board,and charge a huge lumpsum money for nothing.
can anyone give me a email address to contact service support.
26
Sep
Posted by Shay
7/14/20 12:57pm, I called for service, my tv screen was blackout. On 8/4/20, World Electronics picked up my TV. I called Dionisio Medina TV repair guy 8/28/20, 9/11/20, 9/17/20, 9/18/20, 9/25/20. Dionisio said he will call me back everytime. Some info relayed was that a company call USA is supposed to send me a tV from California, but the place is closed due to Wildfire. I called JVC again, they said a manager would get in contact with me (last week), nothing happened, I called 9/25/20 and the agent said, no one has done anything about the status of your account. I asked for a supervisor on the phone, agent said he can't get me no supervisor and there is only an email that is allowed. JVC has my TV and my money. I need a refund of $216.49, ASAP. I will never buy a TV from JVC. JVC has stolen my money. I will give you one week, then I'm filing with civil court to help rectify the situation. From the first day I called, I have never received an email, I have told that everytime I called and no one checks to see if the email was written wrong. Please call me or email asap.
15
Apr
Posted by ED
I have a JVC TV and the remote control unit is faulty (EM42) one of the buttons goes bad on a daily basis. one by one this poorly constructed remote controller has failed starting with the volume control and now I can no longer change the channel without surfing through all the channels. I suspect that aspect will go next. Just a piece of JUNK!!
23
Jan
Posted by Joel
I contacted JVC about a DVD/VHS recorder combo (SR-MV40U) Worst customer service help I have ever received. As a high school football coach, I bought thousands of dollars worth of equipment several years ago. (over 10 years). Because the equipment was over 10 years old, he would not even talk to me about my problem. He said buy a used one. He said he had no info on my unit if it was 10 years old. They should tell customers up front that they could care less about the products they sell after 10 years. I will tell everyone I know to stay away from JVC products.