Posted by Anonymous
The WORSE customer service reps that speak limited english and are as incompetent as a day is long. Eventually your only problem will be how to retain your clients who are fleeing Sirius in droves.
Sirius customer service
Please find Sirius customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Sirius listing at any time if you have new information.
- How to reach a live person:
- Press 4
- Hours of Operation:
- 8am-11pm EST
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- Main Company URL:
- Description:
- This is a number reported by our users that Sirius tries hard not to publish. It is a direct line to Sirius' corporate customer care division. Our users have reported much better service than with the main published Sirius customer service number.
- How to reach a live person:
- Press 1 for English
Press 0 repeatedly when next menu begins. Took me 6-7 times.
- Press 1 for English
- Hours of Operation:
- 6am - 1am EST
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- Description:
- This information has not been added.
Click here to update this department.
- This information has not been added.
User Reviews
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Apr
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Aug
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Apr
12
Apr
Posted by [email protected]
I phone at 8:00 pm to discontinue and terminate my Sirius account. I have been getting the runaround for an hour and a half and I still haven't spoken with anyone from the cancellation dept.
What horrible service. I could get in touch with Putin easier than getting in contact with a representative.
I went on line, opened an account on "customer care" HA what a joke, and I can't do so on-line.
Terrible, terrible service, but I won't give up.
19
Jan
Posted by someone who cares
one of the most inept, ineffective and absolutely frustrating customer care experiences I have ever endured. SIRIUS corporate should really look into this; the chief complaint is using a global customer care force who communicate in broken English. If you have endured hours on the phone, failed transfers, or were unable to understand the customer care person, then I urge you to file a complaint with the Federal Trade Commission online like I am about to do. Filing a complaint will provide a little bit of power that Sirius clearly does not want us to have. I pay $274 to hear Howard Stern, and it took me a full evening and early morning to find customer care person that I could understand and that could change my subscription to full access. I spent at minimum of 2-hours that took away time from my family because of this shoddy customer care service that Sirus has off-loaded to a cheaper workforce in other countries than where it should be right here in the USA. Shame on Sirius.