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I contacted JVC about a DVD/VHS recorder combo (SR-MV40U) Worst customer service help I have ever received. As a high school football coach, I bought thousands of dollars worth of equipment several years ago. (over 10 years). Because the equipment was over 10 years old, he would not even talk to me about my problem. He said buy a used one. He said he had no info on my unit if it was 10 years old. They should tell customers up front that they could care less about the products they sell after 10 years. I will tell everyone I know to stay away from JVC products.


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