IRS customer service

Please find IRS customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the IRS listing at any time if you have new information.

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Assistance for people with hearing impairments

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Phone: 800-829-4059

  • How to reach a live person:
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  • Hours of Operation:
    • Monday – Friday, 7:00 a.m. – 10:00 p.m. your local time (Alaska & Hawaii follow Pacific Time)
  • Email:
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Businesses

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Phone: 800-829-4933

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  • Hours of Operation:
    • Monday – Friday, 7:00 a.m. – 10:00 p.m. your local time (Alaska & Hawaii follow Pacific Time)
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Exempt Organizations, Retirement Plan Administrators, and Government Entities

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Phone: 877-829-5500

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  • Hours of Operation:
    • Monday – Friday, 7:30 a.m. to 5:30 p.m. Central Time
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Individuals

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Phone: 800-829-1040

  • How to reach a live person:
    • Just hang on the line
  • Hours of Operation:
    • Monday – Friday, 7:00 a.m. – 10:00 p.m. your local time (Alaska & Hawaii follow Pacific Time)
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Lien Release

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Phone: 800-913-6050

  • How to reach a live person:
    • Press 1
      Press 2
  • Hours of Operation:
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User Reviews

05
Apr

Posted by Melody


on 4/5/16 at 12:26PM

After waiting on the phone for 53 minutes. I just got "transferred" to the underwriting department and got dropped. What number do I need to call?

29
Sep

Posted by i don't know what this means


on 9/29/15 at 11:07AM

WHY CAN'T I TALK TO A LIVE PERSON AT THE IRS? I have been making payments and I would like to know how much I still owe. my name is Tara Fleming my ss3 is I also wrote a letter and got no response

16
Jul

Posted by Anonymous


on 7/16/14 at 11:34AM

I have not had any luck contacting a live person at the Austin service center I was given a paper at liberty tax because the IRS needed to verify my identity why can't I talk to a real live person I do not have much confidence in the irs

28
May

Posted by Unserviced Customer


on 5/28/14 at 8:57AM

There is no way to get in contact with a live person. I work in customer service/tech support...this is the worst place I've ever had to deal with.

31
Mar

Posted by Anonymous


on 3/31/14 at 5:45PM

I Been Trying To Reach Live Rep At Irs For The Past 3wks & Nothing I'm Really Frustated Is A Shame I Have To Go Thru All This Bs Fix It

View all 24 IRS customer service reviews »
Customer Service Ratings

Based on 215 votes.

2.6

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US Internal Revenue Service customer service news
Despite severe staffing cuts, IRS enforcement operations bring in more revenue

Despite the cutbacks and shaky computer systems, the IRS received good marks for its customer service during the 2018 filing season, in a separate report from the Government Accountability Office. For the third consecutive year, IRS improved its ...

IRS Audits Plunge Amidst Budget Cuts

Last year saw the Internal Revenue Service's criminal division bring just 795 cases against people for tax fraud. That's nearly 25% fewer than the number brought in 2010. And officials are concerned that lack of enforcement could embolden people to ...

Lockdown lifted for Covington IRS building; white powder nonhazardous

UPDATE, 10:29 a.m.: Emergency crews have lifted the lockdown for the Covington IRS building. The white powder that prompted the lockdown was found to be nonhazardous, according to Covington Fire Department Assistant Chief Mike Bloemer. The call ...

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