Wix customer service

Please find Wix customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Wix listing at any time if you have new information.

Customer Support

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  • How to reach a live person:
    • Press 1 when recording begins
  • Hours of Operation:
    • Mon-Fri: 6am-5pm PST
  • Email:
    • This information has not been added.
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  • Customer service link:
  • Main Company URL:
  • Description:
    • You can call 1-415-639-9034 from outside the United States

User Reviews

Posted by sharonnorman.co,


I cannot take off "describe your image " on two of my photos on "The Light . They are # 5 and 6. I have tried everything and nothing works.

Posted by Ellen


Building a site is not user friendly and the support is unclear. Customers are unable to speak to a support person on the phone.

Posted by BushDr.org


Why is it so difficult to talk to a live person. I wanted a subscription but in light of the poor customer service I have second thoughts

Posted by Anonymous


Customer service is unhelpful, unknowledgeable, and too, too hard to try to talk to some who knows anything. Can't seem to reach those, or maybe everyone is clueless

Posted by Lisa Jefferson


You took $155 dollars out of my account fraudulently twice, this year and last year. We cancelled the website in 2017. Called multiple times. You fraudulently stole my card number and my bank is reporting you to the merchant bank for any charges incurred, I already changed my card twice because you did not cancel the account as requested over two years ago. I'm contacting my attorney and we are going to sue your company for accessing my account information. Suntrust is aware that this an Internal fraud issue. Your disgusting robbing customers of their money when accounts are cancelled.

Someone needs to call me now.
Lisa Jefferson
496-409-6311

Customer Service Ratings

Based on 79 votes.

2.7

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Wix customer service news

Watch List: LyondellBasell Industries NV (NYSE:LYB) , Wix.com Ltd. (NASDAQ:WIX)

March 10, 2017 For the second consecutive year, LyondellBasell (LYB), one of the world's largest plastics, chemical and refining companies, has been honored by Junior Achievement USA® (JA) with the U.S. President's Volunteer Service Award. The Bronze ...


Wix revenue jumps 49%

Shemesh adds that the Wix code and ADI products continue to contribute to the company's results, with the addition of a new product - Wix answers for managing online customer support. This product was originally developed for the company's internal ...


Wix Launches SEO Wiz to Help Small Businesses Get Found

The cloud-based web development platform Wix.com (NASDAQ:WIX) has announced a way for small businesses to enhance SEO rankings on their websites. In a press release, the company introduced Wix SEO Wiz. The new tool powers search optimization ...

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