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WORST customer service --BAR none-- ANY company ANY WHERE PERIOD I have ever dealt with in my LIFE ( 47+ years )

...WILL be switching, Once had prepaid, switched to POSTpaid after buying 2 phones at PREpaid prices for $250. each, paid/charged $50.00 to switch; was NOT allowed to keep ( w.t.f ??) my FIDO number of 6+ years, paid for & GOT "Unlimited Calls" plus Long DISTANCE option ( $60.00 for BOTH comBINED ), first months charges were $250.00...."ROAMING charges" ( a $50.00 PREpaid card on the most exPENSIVE per minute rate would've covered more minutes ( inCLUDING long distance ), NEXT month, ANOTHER $250.00, AGAIN, NOT "long Distance" overages, "ROAMING charges:...AGAIN, even most exPENSIVE per minute rate $50.00 prepaid card wouldve been cheaper ( & NOT had to give up my # of SIX YEARS WITH them, WITH them ), anyway, decided to switch BACK to prepaid ( even though I WASN'T on a contract ), cost me $50.00... ANOTHER $50.00 to do so; THEN ( I paid my bill the day it arrived, online, 2 WEEKS before it was due, IN full ) NEXT month AFTER that, get a bill for $2.00 something, "late charges"....LATE ?? I paid it online in ADVANCE two weeks, Phoned them ( after 1-2 hours (good LUCK getting hold of them.....have to PRETEND to be signing UP to get a live PERSON on the line) "oh, our mistake::we'll fix it" ), NEXT month....I get a bill in the mail ( the STAMP cost 57x as much ), threatening to send to a COLLECTION agency (?!?!) the 1 CENT (!!) "interest on the INTEREST" of the mistakenly billed in the FIRST place MIScharge of the ( SUPPOSEDLY taken care of > they WEREN'T charging for THAT now, but the INTEREST on the mistaken charge ( now removed )) threatening to take it to a COLLECTION agency ( I have a 800+ credit score, I don't need these jackasses ruining it over THEIR mistakes, WORST company EVER ever dealt with -PERIOD- of ANY company type, AVOID them like the PLAGUE ( they WERE a good company at ONE time; PRE Roger's buyout days ), their (new) "Get a live agent" calls are a joke; SURE..... you'll get a live agent ( till you've got the SERVICE; THEN you'll find to GET --if you CAN even THEN-- live service you have to "PRETEND" to be a potential customer signing up. Oh...& "my account" on their WEBpage ? Good luck; CONSTANTLY crashing; will SELL you stuff; good LUCK ever accessing/being ABLE to access your own account to check billing etc, schedule maintenance at 6:00pm Pacific etc.

AVOID like the PLAGUE !!!! ( I've had DOZENS of experiences like this, dozens.....Mobilicity "Here I Come" )


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