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I have regularly received Borders Plus Rewards email regarding discounts. I have been a good customer and have paid more for books,dvds etc. just to keep my local store in Traverse City, MI open.But for the last six weeks nothing. I called customer service time after time and nothing happens. I email them and keep being told that I must be having problems with Outlook Express.Not true. For the last three weeks I have gone back to ordering from Amazon.Hopefully in the future Barnes and Noble will take this store over.


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