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These people are beyond horrible! I called this morning. On hold for 44 minutes. Called back and was giving option for them to call back. They called 2 hours later, I just hung up after being on hold 1 hour and 17 minutes. Called another number I was given. BACK ON HOLD. My bill is $69.89 every 3 months. They are taking this payment from my bank account EVERY MONTH. I can see it on my account but can't get it fixed. I emailed them yesterday. She got back to me today. Said she doesn't see that! I emailed her with attached screenshots from the last 3 months to show her. NO response at all! The 3 months is as far back as I went at this time, but I may find more when I really get into it! I think the Attorney General will be my next move!


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