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I stopped in at Panera's in Kokomo,Indiana this morning.
I was the only customer at the counter at the time. There were employees walking back and forth behind the counter. I realized they were probably busy, but no one acted like they saw me or said that they'd help me soon. It was like I wasn't there. After waiting long enough for them to have greeted me, but they didn't, I just turned and left.
I'm glad I don't know names because I'm not looking to get anyone fired. It just seems that they should be more aware of customers. After all, without customers, there would be no Panera's.


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