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I would like to acknowledge two individuals for outstanding customer service. My need was to obtain an invoice for tax related materials from 2022. I called our Bastrop, Tx store and talked to Sonia. She gave me two customer service related numbers. I contacted the Customer Solutions Center and was connected to Tina Lee Norrick. Tina found the order and had to re-generate an invoice of my purchase. Exactly what I needed. Both of these women were friendly, courteous, and very customer service orientated. They are deserving of a raise, bonus or some type of reward for doing an excellent job, something unusual for this day and age.


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