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This most definitely is the worst company to contact. Their wait times are so ridiculous you feel like hanging yourself. Go on line to order and just pray you don't have a problem. They did fix my problem when I got a hold of them but the aggravation involved is the worst. They do have good sales and always check retailmenot.com for more discount codes, saved a lot that way. It's a gamble but if the price in the store is comparable, much better dealing with the store than trying to get a hold of them. If it's a great sale, try your luck. Just waited over 20 minutes to reach someone and still no one comes on. I just don't want the additional game that bad. Too frustrating. Good luck.


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