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I am beyond frustration with your company. Due to COVID I am unable to visit inside your store. Way too many people and too many employees with the virus. Ordered online and had trouble (terrible app) anyway was offered $30 credit to use next time do I tried again. 3 days later and several customer service reps (most don't speak English) even a supervisor after I waited 30minutes to get her, could not help. Said I have a legacy card (that's right ,I have been a customer for 40 years) and the legacy card won't work for the credit or any other benefits. I have to go INTO the store to get a new card. RIDICULOUS!! The whole reason I had to use the app in the first place was because I can't go IN THE STORE. BRILLIANT updating your system during a pandemic!!


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