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I was having an issue with my landline and had to request a technician to come out. The technician was Tyler Paolello.
Mr Paolello was running a bit late contacted me to advise.
When he arrived he put his shoe covers AND his mask even though I told him it was not necessary! He insisted and told me it was required!
Mr Paolello was courteous, professional and friendly!
He immediately diagnosed the problem and explained it to me.
I was very satisfied with his service! Kudos to Tyler Paolello!


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