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Knoxville, TN location has horrible management. Online ordering charged me for an item the store did not have in stock, so I was told I would be refunded that amount. When questioning the manager about why the full charge posted to my account, I was called a liar and still have not received my money. That's $50.00 this company stole from me. Change your management or teach them customer service. At this point I would not hire anyone I've came in contact with at your store. Not even to clean the inside of my dumpster.


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