Flag Ally Bank Customer Service Review

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Your "customer service" is an oxymoron.
I called several times today requesting mail envelopes for deposits to my accounts.
I did not want a loan, just deposit envelopes. I was asked for my account number, birthdate, security question, mothers maiden name, etc.
I speak fluent English, yet your "Customer Service representatives seemed to be totally ignorant of my request.
Years ago (I'm a long time customer) service was very good. None of your representatives understood my request.
Time to look elsewhere for interest banking.


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