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I loaded my card for $240 2hrs later when I got to my destination I Couldn't use it at the hotel. Now I'm stranded away from home with no where to stay and he's later someone was stealing money off of my card purchasing amazon. I called and reported the problem. THe representative cancelled my card after I told him not to. I wanted to go to the ATM to take out what I had left on it before he cancelled the card. Then he tells me I have to purchase another card for $9.99in order to get my balance off of the card. They did not wave any of the fees for calling them to report theft on my card, or the stolen money, or the new card fees.I loaded $240 on my card never bought anything with it and ended up getting back a balance of $213 and change.This is insane. All I ask for is to be compensated the $26 and change back on my card.This card is suppose to be reliable. It is designed to take as much money from the customer as they can. I am going to report this to any and everyone who can help me. This is not right and unfair to me


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