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DO NOT BUT OREGON SCIENTIFIC PRODUCTS THEY DO NOT STAND BEHIND THEM
This Complaint applies to BOTH the Oregon Scientific Store and Oregon Scientific Corporation. The Store sells Oregon Scientific products, but when I contacted them with a warranty issue, they told me the Store just sells Oregon Scientific products BUT is not responsible for support of any product or warranty claims. The Store directs you to what is apparently the Corporate office at [email protected] which never answers any emails you send them. I also tried to call Oregon Scientific Corporate, but all the numbers I found were disconnected. I contacted the Oregon Scientific Store a total of 3 times and got back the same "canned email" response directing me to [email protected] even when I specifically told them that after a month I've gotten no responses to my emails to [email protected].
I wondered if my situation is unique. The answer is that it is not. There are numerous complaints against Oregon Scientific on the BBB website for the Portland, OR area. Notably, most indicate that the BBB's inquiry to Oregon Scientific about the specific complaint have gone unanswered!!


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