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Paid almost 3K for a refrigerator that is older and no longer under warranty. The water/ice dispenser stopped working so had a technician come out from Whirlpool Factory Service. The tech wiggled the paddle started working miraculously! Paid the service fee and within a couple hours it stopped working again. I get an email from the tech the next morning with a service complete message to which I respond that it isn't fixed and to email me back to address. Never heard anything. Email again and still don't hear anything so I call Jenn-Air and Whirlpool Factory Service. We keep getting shuffled from dept. to dept. like it's their job! Still not resolved. Our issue is that we paid for a service visit once and the problem was never fixed. We should not have to pay for another service appointment and now no one wants to help.


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