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I had a problem with my cable television I did the chat with a expert the women on the other end was emu she was great sayed a tech would be out today between 1-5. I thought here we go 4 hours of waiting much to my surprise a tech by the name of Dave came out and he was right on time a little after 1 Dave was very courteous diagnosed my problem and took care of it he even put booted es on his boots when he entered my house was very polite positive and willing to help out without a attitude considering he was working on the problem outside in the rain my cable problem is fixed and I'd like to say thank you to Dave and the rcn team for repairing my issue and thank u


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