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I'm currently leasing my 2nd consecutive Mazda '“ a 2017 cx5 grand touring. Last car was a 2014 Mazda 6 grand touring.
I like your cars. I don't much care for your dealerships.
It says on Mazda of Culver City website and on a large screen inside the service center that the first oil change is 7500 miles.
The service advisor said every 4 months or 5000 miles. I asked why the literature is different. He said it may depend where you live. I live near the dealership that has the sign and 7500 mile recommendation on it's website.
I'm paying every month for windshield, ding and other protection. When I asked the service manager how I would go about getting a ding fixed he said he'd look into it if I sent him a copy of my contract. I bought the car there and was sold the extra protection there.
I mentioned that I have some trouble with the Nav system. He said that a system update might help. I asked for that. He said no system update is available. I asked when it might be available. He said, we never know'. I asked if Mazda contacts them when an update is available. He said no. This mystified me.


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