Flag Kyocera Customer Service Review

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Six months ago I bought an Kyocera telephone at the Verizon office in Oceanside, CA. I was told it was a reliable phone but I still bought replacemnent insurance on it. A month later the screen went blank and it only worked sporadically. I asked Verizon for support and they had Kyocera send me a "refurbished" replacement. The phone worked OK for about a month and I experienced the same problem. Verizon again had Kyocera send me another "refurbished" replacement. About a month later the same problem happened and they offered to have it replaced agai. I refused and purchased an LG telephone that has been working fine. Verizon said I still had to pay for the Kyocera phone or get another "Refurbished" phone because the replacement insurance only covered replacement. Your Kyocera phone is not good and I would like to have my money back instead of having to still make monthly payments for a phone that does not work. If you stand behind your product what is my alternative.


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