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Dear Sir/Madam,



My concern is regarding the files stored in my Seagate branded external hard drive.



It's like this, my former laptop computer got damaged and since I already have quite an big amount of file although still below the maximum capacity, I was advised by an IT friend to just have the internal drive of my former computer removed and that I purchase an enclosure so I need not immediately transfer files in my new computer, which I did.



At first I had a problem with the first external enclosure I bought since it cannot read the files in the enclosure. I went back to the store where I bought the enclosure and the sales people chose a flatter and more compact external eclosure. It then worked there in the Malls.



During the past wk, I brought again my laptop to the technical group. This time my concern is the sensory items in my computer. I was so disappointed since all my files are in the external hard drive.



According to the sales/technician in the store, my problem is not with the enclosure I bought from their store since the unit (external drive) still lights up and icon of the external drive can still be seen but it can no longer be read in my computer.



Please help me. I need my files to recovered by next week. The brand of the internl drive is SEAGATE.



You may get in touch with me in the following I am a resident of Davao City, Philippines.



Thank you.


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